Hi,

Yesterday my Dell V310 printer started scrolling this message, "The printhead is not supported by All in One." What does that mean and how do I fix it? 

This morning I opened the printer cover to explore and now when I turn the printer on it tells me to install a printhead. Is that what needs to be done to correct the problem?

In the little bit of research that I did, Dell v310 don't seem to be abundantly used. Is that because they are an older model or do they have a lot of problems? I'm just wondering because ours sure has.

Thanks for your help.

Trish