Unplug the printer from the wall. Remove the power brick from the back of the printer. Wait 60 seconds, then plug everything back in. Power on the printer. What happens?
The demo mode shows "on" status, I switch it to off but it does not save just reverts to demo mode "on"....is there something else to do to get the demo mode to turn off???
I seem to be having almost the same issue! I can print from the laptop but the dell utility will not set the wireless connection up. Each time i go into the printer setup, the demo mode seems to be on, i hi-light off, then press ok. I am unable to set this printer up wirelessly :emotion-9:
With the computer online, insert the printer disk and install the printer. It will look online for updates, allow this to happen. Tell it this is a new installation. It will ask you to attach the printer to find your network. Hopefully this clear the demo mode from the printer, after it's setup.
Allow the printer past your virus protection and firewall.
PudgyOne
9 Legend
•
30.3K Posts
0
April 6th, 2011 18:00
tspringer,
Certain printer features are not available when Demo Mode is turned on.
From the printer control panel, navigate to:
>
MAKE SURE D EMO M ODE IS TURNED OFF
Demo Mode > Off> save the setting
Make and model of your wireless router is helpful and the type of security used. What channel?
Rick
PudgyOne
9 Legend
•
30.3K Posts
0
April 7th, 2011 09:00
tspringer,
Not sure this will work.
Turn off demo mode.
Unplug the printer from the wall. Remove the power brick from the back of the printer. Wait 60 seconds, then plug everything back in. Power on the printer. What happens?
Rick
tspringer
3 Posts
0
April 7th, 2011 09:00
The demo mode shows "on" status, I switch it to off but it does not save just reverts to demo mode "on"....is there something else to do to get the demo mode to turn off???
Ericotbeachgirl
1 Message
0
May 7th, 2011 18:00
I seem to be having almost the same issue! I can print from the laptop but the dell utility will not set the wireless connection up. Each time i go into the printer setup, the demo mode seems to be on, i hi-light off, then press ok. I am unable to set this printer up wirelessly :emotion-9:
tspringer
3 Posts
0
May 8th, 2011 07:00
I know it is that same problem here, each time I turn demo mode off I go back into the menu and it is showing on again Its been frustrating!!!!
PudgyOne
9 Legend
•
30.3K Posts
0
May 8th, 2011 14:00
First try running Delete Print Jobs to remove any stuck print jobs in the queue.
Disconnect the printer.
Uninstall the printer.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Use these Recommended Wireless Router Settings in your wireless router, I use channel 11.
With the computer online, insert the printer disk and install the printer. It will look online for updates, allow this to happen. Tell it this is a new installation. It will ask you to attach the printer to find your network. Hopefully this clear the demo mode from the printer, after it's setup.
Allow the printer past your virus protection and firewall.
Rick