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August 4th, 2008 14:00
Problem with printer printing dots, Please HELP
I have a Dell 3100cn printer and it is currently printing a series of very small dots black, cyan, magenta, and yellow down the right hand side of the page. Any ideas?
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shepsel kanarik
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August 7th, 2008 19:00
Is this a laser printer?
If so there may be caked on the imaging drum. Take out the imaging drum and rotate manually checking for little dots of dried ink caked on it. If there is, you can remove it with a soft tissue. Do not scratch with something hard as it will remove the coating from the imaging drum, making the dots permanent.
If it's an older drum (they need to be replaced every once in a while, mine - but I have a different model - are supposed to be good for 30,000 pages) then you might want to change the drum instead of going through the trouble of cleaning it because you'll likely keep encountering the problem over and over agan on an old drum.