Hi Rick:  I'm a heavy user of this printer and change out the cartridges (both black and color) every other week.  I use genuine Dell Series 15 ink cartridges.

I removed the Power Brick for 60 seconds.  Then plugged everything back in.  Then I powered on the printer. I opened the printer(with the power on) and took out the Dell Series 15 black cartridge and then reseated it. I would then take out the color Dell Series 15 ink cartridge and reseated it.  I closed the printer and it will printed an alignment page.  I scanned the alignment page and it completed great.  No error messages.  Then I opened Dell Imaging Toolbox software and everything freezes.  The PC locks up and Dell Imaging Toolbox software does not recognize the ink or anything.  However, if I print a simple Word doc, it prints just fine.

Dell_user_XPS8500,

I saw you have another thread about a P513 Printer. Is this printer on the same system? Does this printer use Dell Imaging Toolbox?

Does the Dell V105 printer use Dell All-In-One Center, Dell Imaging Toolbox or Dell Printer Home?

Did you try running Delete Print Jobs to remove any stuck print jobs from the queue, then restart your computer?

Rick

Hi Rick:  The thread about P513 printer is on an entirely different computer.

Hello Rick:  Its been a long time since I last replied.  But, I have good news!  I got a new WIN 7 laptop this week and installed the V105 driver and printer software.  Now I can print and scan with no issues.  Fingers crossed this issue is finally behind me.  Thanks for your support!

Dell_user_XPS8500,

Glad you got it working! :emotion-21: Thanks for posting back.

Take care,

Rick