Problems with printing with Windows 7 and Dell wireless adapter 3300

Host Name: LARRY-PC OS Name: Microsoft Windows 7 Home Premium OS Version: 6.1.7601 Service Pack 1 Build 7601 OS Manufacturer: Microsoft Corporation OS Configuration: Standalone Workstation OS Build Type: Multiprocessor Free Registered Owner: Larry Registered Organization: Microsoft Product ID: Original Install Date: 7/11/2011, 3:04:34 PM System Boot Time: 8/11/2011, 1:20:17 AM System Manufacturer: Dell Inc. System Model: Inspiron 620 System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3100 Mhz BIOS Version: Dell Inc. A00, 4/12/2011 Windows Directory: C:\Windows System Directory: C:\Windows\system32 Boot Device: \Device\HarddiskVolume2 System Locale: en-us;English (United States) Input Locale: en-us;English (United States) Time Zone: (UTC-06:00) Central Time (US & Canada) Total Physical Memory: 6,057 MB Available Physical Memory: 4,859 MB Virtual Memory: Max Size: 12,111 MB Virtual Memory: Available: 9,554 MB Virtual Memory: In Use: 2,557 MB Page File Location(s): C:\pagefile.sys Domain: WORKGROUP Logon Server: \\LARRY-PC Hotfix(s): 60 Hotfix(s) Installed. [01]: 982861 [02]: KB971033 [03]: KB2393802 [04]: KB2425227 [05]: KB2446710 [06]: KB2459268 [07]: KB2475792 [08]: KB2476490 [09]: KB2478662 [10]: KB2479943 [11]: KB2482122 [12]: KB2484033 [13]: KB2488113 [14]: KB2491683 [15]: KB2492386 [16]: KB2496898 [17]: KB2503658 [18]: KB2503665 [19]: KB2505438 [20]: KB2506014 [21]: KB2506212 [22]: KB2506223 [23]: KB2506928 [24]: KB2507618 [25]: KB2507938 [26]: KB2508272 [27]: KB2508429 [28]: KB2509553 [29]: KB2511250 [30]: KB2511455 [31]: KB2515325 [32]: KB2518869 [33]: KB2519736 [34]: KB2522422 [35]: KB2524375 [36]: KB2529073 [37]: KB2530548 [38]: KB2532531 [39]: KB2533552 [40]: KB2533623 [41]: KB2534366 [42]: KB2536275 [43]: KB2536276 [44]: KB2539635 [45]: KB2541014 [46]: KB2544893 [47]: KB2545698 [48]: KB2547666 [49]: KB2552343 [50]: KB2555917 [51]: KB2556532 [52]: KB2559049 [53]: KB2560656 [54]: KB2562937 [55]: KB2563227 [56]: KB2563894 [57]: KB2567680 [58]: KB958488 [59]: KB976902 [60]: KB982018 Network Card(s): 3 NIC(s) Installed. [01]: Realtek PCIe GBE Family Controller Connection Name: Local Area Connection DHCP Enabled: Yes DHCP Server: 192.168.1.254 IP address(es) [01]: 192.168.1.100 [02]: fe80::54f4:215f:71c1:dc43 [02]: Dell Wireless 1502 802.11b/g/n Connection Name: Wireless Network Connection Status: Media disconnected [03]: Microsoft Virtual WiFi Miniport Adapter Connection Name: Wireless Network Connection 2 Status: Media disconnected

dawgsrock,

Try disconnecting the printer, run the patch, then restart the computer.

Download and install the Intel Chipset Software Installation Utility

Make a system restore point first.

You said you were haing issues with the wireless adapter on your computer, correct? Let's reinstall the network adapter drivers.

Realtek RTL81XX PCI-E Network Connection

Download the Atheros Wireless 1502 WLAN Mini Card Desktops Before installing, Went to start, control panel, device manager, network, 1502 adapter, right clicked on it, then left clicked uninstall. It asks you if you want to remove and associated software with it. I clicked yes. When it was done, I restarted the computer. Then install the newly downloaded drivers.

After you restart your computer, then try connecting with the wireless adapter. What happens? If you can connect, then try installing the Vista 64-bit drivers in the Vista Compatibility mode

Rick

Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
System Manufacturer: Dell Inc.
System Model: Inspiron 620
System Type: x64-based PC Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3100 Mhz
BIOS Version: Dell Inc. A00, 4/12/2011
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-06:00) Central Time (US & Canada)

Network Card(s): 3 NIC(s) Installed.
[01]: Realtek PCIe GBE Family Controller
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.254 IP address(es)
 [01]: 192.168.1.100
 [02]: fe80::54f4:215f:71c1:dc43

[02]: Dell Wireless 1502 802.11b/g/n
Connection Name:
Wireless Network Connection Status: Media disconnected
[03]: Microsoft Virtual WiFi Miniport Adapter
Connection Name: Wireless Network Connection 2
Status: Media disconnected

"Try disconnecting the printer, run the patch, then restart the computer.

Download and install the Intel Chipset Software Installation Utility

Make a system restore point first."

Question:  In what order do I do these?   And which one of these things is the "patch?"

dawgsrock,

Sorry for the delay, my weekend to work.

When you go to install the chipset drivers, hopefully Windows should make a system restore point, but I usually make the system restore point so I know it's there.

Download and run this patch(***WARNING*** The patch for this printer alsoo removes other Dell applications, like Dell Dock, Dell QuickSet and other Dell applications)(These applications can be downloaded at Drivers & Downloads and can be reinstalled) to completely remove the printer from your computer. Run the patch(A MUST on Vista Machines) until it prompts you to restart your computer.

Rick

I couldn't install the driver.  I got a "Permission denied". error.

"Microsoft VBScript runtime error."

Whatever that means....

dawgsrock,

Could mean malware or something might be corrupt in your Windows installation.

Rick

Rebooted adapter.  Works with other two computers now (all lights are back on).

Already?  On a brand new computer?

BTW, only one light is on the wireless adapter.  No other computers can print wirelessly now.

Any suggestions?

dawgsrock,

Did you try googling your error message? See if any of the solutions look familiar. You can try Malwarebytes Anti-Malware update and do a quick scan. Remove anything it finds. What virus program are you using?

Rick

AVG.  Scan picked up nothing.

Nothing detected on malwarebytes either...

dawgsrock,

You allowed the 3300 past AVG?

Allow Wireless Printer Blocked by AVG 8.0 Firewall

Rick

dawgsrock,

You're using...

WPA-PSK(TKIP) Security (Personal)

mixed mode

channels 1, 6 or 11. I used channel 11, got the best signal.

password is at least 13 characters long

Rick

Rick:

I am just about to give up on this project.  Is there a way to just connect this printer directly to my computer and allow it to print off Quicken, pdf files and web pages and still allow the other computers on the network to continue to access the printer wirelessly?  Is there such a thing as a USB splitter?