Unsolved

This post is more than 5 years old

4 Posts

35647

April 7th, 2013 15:00

Prop Bitmap DLL not loaded

Dell 922 I have deleted and redownloaded same. Talked with adobe for two days same. some things will print others not.

Got ERROR message 16820

11 Legend

 • 

30.3K Posts

 • 

106.6K Points

April 7th, 2013 16:00

xmove,

 

First run Delete Print Jobs to remove any stuck print jobs from the queue.

 

Disconnect the printer.

 

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

 

Restart your computer.

 

Make sure to go to Windows Updates and the the custom updates. .net framework is needed to run many applications. Also Download Latest Java

 

Insert the printer disk and follow the instructions. 

 

To download the patch/drivers(if needed)...

Dell 922 Photo All-In-One Printer owners thread (W7)

 

Remember virus programs and firewalls will block communications.

 

 

Rick

 

0 events found

No Events found!

Top