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July 1st, 2014 12:00

Scanner function on v313 printer

I have a question about the scanner function on my Dell v313 printer.  I just installed this printer on a wireless network with a Dell laptop, and for printing, it works fine.

However, the scanner function isn't working, either through pressing the scan button on the printer or trying to go through Dell Printer Home.  Neither the "scan to PDF" button or "settings/scan destination" buttons on Dell Printer Home do anything.

In addition, when I try to use the "scan to network" function on the printer, it says its downloading applications, and then (after a while) has a message that it can't access the applications.

Please help!  Would really like to use the function.

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July 1st, 2014 19:00

greenfields1000,

Did you install the OCR Program? The OCR Program is needed to scan to Microsoft Word and Adobe Reader(there may be more programs that also need the OCR Program.

Start, all programs, ABBYY FineReader 6.0 Sprint, ABBYY FineReader 6.0 Sprint

Rick

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