rayevet,

 

You may be able to clear the message by opening the printer, removing the transfer roller and simply reinstalling it.  Follow the basic instructions located on page 48 of your printer user manual or at this link:

 

 

 

Steve

 

I posted this a while back:  Try it and you may not even need to replace your transfer roller, use the new one as a spare.  You will definitely be able to print after emptying it. 

...This message is in reply to the discussion about emptying the transfer roller.  Ray, splitting it is an excellent idea; but it is actually very easy to take the whole thing apart and get it back together without drilling any holes.  If the roller is facing you with the tabs on the bottom facing up, you use a small flat blade screw driver to push on tabs.  Once both are lose, you use the screw driver beside the white gear on the upper right. Let that shaft lose and then flip the whole thing and then push the other end of the shaft (no gears on that side).  You do have to be careful, because sometimes the upper white gear falls off and can end up in your waste toner pile.  Also, you will want to keep pressure on the end of the lower gear's shaft, since it is attached to the wire "stirrer" inside and the end will come out.  You can put it back, but it's sometimes tricky because of it's shape.  I work in 2 school districts and have dumped waste toner from all our transfer rollers and then put them back together. We haven't had to actually replace one yet and have at least a year of use on most of the printers.  I also know an imaging drum trick, but am hesitant to post it. Suffice it to say it involves waste toner as well.  I saw your post about the refills and have suggested to my boss(es) that once our printers are out of warranty we try it.  Have a good day and happy printing