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July 30th, 2015 13:00

USB Communication not Available

I have a Dell V515W all in one printer connected by USB.  I keep getting the following message when I try to print;

Dell V310 Series (USB) - USB Port
! Communication Not Available
The printer cannot communicate with the computer.

If I shut down both the computer and the printer and restart, I can print, scan etc. for a while and then the problem returns and I have to repeat.

I'm running Windows 7, 64 bit and I'm using IE10 v. 10.0.9200.17414 (have already run into the IE11 problem).

Any suggestions?

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July 31st, 2015 16:00

A-Bear,

Did you turn off the balloon tips for the printer, then restart your computer?

Start, control panel, devices and printer, your printer, printing preferences, advanced, more options. Tell it to never show. The problem with this setting is you cannot tell if you're low on ink, printer jams, Etc.

Rick

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