9 Legend

 • 

30.3K Posts

March 22nd, 2009 17:00

jajaker,

 

Follow the instructions below and the printer will install for you and you'll have the Dell All-In-One Center back.

 

Make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.

Disconnect your printer.

 

Download and run this patch to completely remove the printer from your computer. Run the patch(a MUST on Vista computers) until it prompts you to restart your computer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers

 

Vista 32-bit Drivers

 

XP & Vista 64-bit Drivers.

 

All other drivers

 

Install the proper drivers. You'll be prompted when to connect your printer(powered on)

 

 

 

As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.

 

Also try reading...

 

Update list of applications to send scans to

 

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

 

 

Rick

1 Message

July 2nd, 2009 14:00

I've always had problems as above on my printer ever since i bought it. Printing and copying have never been a problem but scanning comes up with same faults as above. I have the All In One Center installled but scanning doesn't work from there either. Have uninstalled and reinstalled with latest driver with no joy.

1 Message

March 5th, 2011 14:00

Thank you,  thank you, THANK YOU!!  I've been trying to fix this problem for about a year now.  I followed your directions and WALLAH...it's fixed! :emotion-21:

 

9 Legend

 • 

30.3K Posts

March 5th, 2011 14:00

 Shutterbug2,

 

Glad you got it working! :emotion-21: Thanks for posting back.

 

Take care,

 

 

Rick

No Events found!

Top