Unplug the printer from the wall. Now remove the power brick for 60 seconds. This will reset any error messages the printer is getting.
I suspect that the sensor in one of the cartrisges has a short or faulty sensor. You are using Dell Series cartridges? Are the cartridges seated properly?
There does seem to be a problem with the printer. I ran out of black ink ( I have never used anything but Dell series 11 cartridges). I put in a new cartridge and the 'alignment problem- remove tape from the cartridge' message came on. It prints the alignment page everytime I start a print job. It tells me to remove the tape from the cartridge. It has printer so many alignment pages that the black ink cartridge ran out of ink before I had printed very many actual print jobs. I reseated thenew cartridge several times but it did not help. I have now had to b replace the cartridge, again, and the same message appears. Is this just a Dell ploy to sell more ink???
I'm the one who started this thread back in May and I still have the same problem... Nothing will fix it. I just bought another brand new cartridge and installed it and BINGO - out come the alignment pages. It's maddening. I give up.
Kurt, I have the SAME problem, as well as the "FAX is connected to the wrong telephone jack" (even though I don't have it hooked up AT ALL) since 2009. I say, buy a multifunction printer from a different company! I am really disappointed, as my Dell computers have worked well in the past.
I've given up. That dang printer prints out at least one ALIGNMENT page a day. I can't get it to quit no matter what I do... Even if I catch it about to start printing the alignment page and clock the X button, it'll print it out later on its own. It's maddening...
What I do to manage this unrelenting problem is to press the red "X whenever the printer starts to print the alignment page. It tries to print an alignment page whenever I send a print job and the printer has been inactive for a while. When that happens, the printer will first display the V505 message. The laptop will say that the printer is busy and then the printer will display "printing" I immediately hit the X and the printer says "alignment canceled"That will usually prevent the problem for a while. If there is too long a period before I do the next print job, I may have to repeat the process .. .
PudgyOne
9 Legend
•
30.3K Posts
0
August 10th, 2011 03:00
kurtnews,
Unplug the printer from the wall. Now remove the power brick for 60 seconds. This will reset any error messages the printer is getting.
I suspect that the sensor in one of the cartrisges has a short or faulty sensor. You are using Dell Series cartridges? Are the cartridges seated properly?
Rick
removetape
2 Posts
0
February 27th, 2012 06:00
There does seem to be a problem with the printer. I ran out of black ink ( I have never used anything but Dell series 11 cartridges). I put in a new cartridge and the 'alignment problem- remove tape from the cartridge' message came on. It prints the alignment page everytime I start a print job. It tells me to remove the tape from the cartridge. It has printer so many alignment pages that the black ink cartridge ran out of ink before I had printed very many actual print jobs. I reseated thenew cartridge several times but it did not help. I have now had to b replace the cartridge, again, and the same message appears. Is this just a Dell ploy to sell more ink???
PudgyOne
9 Legend
•
30.3K Posts
0
February 28th, 2012 02:00
removetape,
I suspect a bad sensor in the Dell Series cartridge( I don't think I ever got the series number for this printer)
Return it to the place of purchase for a replacement.
Rick
kurtnews
4 Posts
0
February 28th, 2012 08:00
I'm the one who started this thread back in May and I still have the same problem... Nothing will fix it. I just bought another brand new cartridge and installed it and BINGO - out come the alignment pages. It's maddening. I give up.
thev505isevil
1 Message
0
April 19th, 2012 20:00
Kurt, I have the SAME problem, as well as the "FAX is connected to the wrong telephone jack" (even though I don't have it hooked up AT ALL) since 2009. I say, buy a multifunction printer from a different company! I am really disappointed, as my Dell computers have worked well in the past.
kurtnews
4 Posts
0
April 24th, 2012 19:00
I've given up. That dang printer prints out at least one ALIGNMENT page a day. I can't get it to quit no matter what I do... Even if I catch it about to start printing the alignment page and clock the X button, it'll print it out later on its own. It's maddening...
removetape
2 Posts
0
April 25th, 2012 07:00
What I do to manage this unrelenting problem is to press the red "X whenever the printer starts to print the alignment page. It tries to print an alignment page whenever I send a print job and the printer has been inactive for a while. When that happens, the printer will first display the V505 message. The laptop will say that the printer is busy and then the printer will display "printing" I immediately hit the X and the printer says "alignment canceled"That will usually prevent the problem for a while. If there is too long a period before I do the next print job, I may have to repeat the process .. .