See if these work

 

Dell Photo All-In-One Printer 942, Driver

 

Windows XP

 

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R105689&SystemID=PRN_ALL_A942&servicetag=&os=WW1&osl=en&deviceid=6786&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=136448

 

Vista 32-bit

 

Dell Photo All-In-One Printer 942, Driver

 

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R151557&SystemID=PRN_ALL_A942&servicetag=&os=WLH&osl=en&deviceid=6786&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=201667

 

Dell Photo All-In-One Printer 942, Application,

 

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R153720&SystemID=PRN_ALL_A942&servicetag=&os=WLH&osl=en&deviceid=6786&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=204917

 

Patch/Upgrade

 

http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&deviceid=6786&libid=40&releaseid=R166311&vercnt=1&formatcnt=0&SystemID=PRN_ALL_A942&servicetag=&os=WLH&osl=en&catid=-1&impid=-1

 

If you cant download and install the drivers and patches, then you need to download and install the Windows Script 5.7 Update

Well, if the OS is XP then I can possibly fix your problem!
:smileywink:
-DMT.