3 Posts

February 12th, 2005 22:00

My A940 Just started to do the Blue Bar trick also....tried all the printer tricks, cleaning print heads, alignment, reloading the driver, checked for a driver update. Anyone have any ideas? Prints nice 1/8" blue bars across documents and photos, one about every 3/4 inch down the whole page from side to side.

5 Posts

February 13th, 2005 17:00

Did anyone ever get back to you, I am having the same issue and have tried everything in short of buying a new printer?  HELP  -

5 Posts

February 21st, 2005 09:00

anyone ever get back to you on this?  I am having the same exact issue.  in short of buying a new printer not DELL...????

5 Posts

February 21st, 2005 09:00

any word yet.. I called tech support, of course they suggest buying a new cartridge, mine is fairly new...  and it doesn't happen all the time?

3 Posts

February 21st, 2005 15:00

I am still printing blue lines happily with the Dell A940 printer. Only problem they are all over any photos or icons on a page. Now at least the text is normal. Tried a tech request thru Dell but got someone in India that thought the problem was with the monitor (!) and since the monitor is built in China Dell would not support it (!!). Maybe if I wait a year or so it might start working on it's own? If anyone knows how to dump the temp preference files for the driver (if there is such a thing like in the Mac world) would you let me know?
Thanks

5 Posts

February 21st, 2005 22:00

I called also and they said I needed a new cartridge, that is not the problem.  And I can asure you it is Not your monitor.  as for the drivers, you can go to control panel and delete the drivers from there.:smileyhappy:

3 Posts

February 21st, 2005 22:00

Maybe it's time to junk the Dell and use the Lexmark? I have already tried to update the driver with software update. Thanks for the ideas. I'm glad I use a Mac most of the time!

46 Posts

March 28th, 2005 14:00

In my case (and perhaps your case) it was most definitely the print cartridge.  Mine was about a year old, and I had refilled it a couple of times using a kit. 

If you scour the manual or search the Dell printers support, you will actually find instructions for "manually" cleaning the print cartridge (meaning by hand).  In my case, this fixed the problem but the solution was only temporary.  After a short while, it went back to printing the blue lines constantly.  After I got a new cartridge I never had this problem again.  I tried everything (and I do mean everything) else such as drivers and cleaning, alignment and such.  Didn't do anything.

Also, while doing test prints the first page often came out with the lines but the 2nd page did not.  If you're having sporadic problems like this, you may try changing the print selection to 2 copies and see if one doesn't come out fine.

good luck...

P.S. dell and lexmark printers are pretty much the same build and/or specs.  if they made these printers for Mac, you'd still have the same problem because it's not really driver related in 99% of cases I'm pretty sure  :-)

7 Posts

August 8th, 2005 01:00

Hi:

I had the exact same problem starting up without warning.  I also tried the usual troubleshooting tricks, including manually cleaning the cartridge, with no results.  A new cartridge seems to have solved the problem.  Just to check, I reinserted the first cartridge (the original one that came with the printer 3 months ago) and the problem returned.  Back to the replacement.  I wonder if leaving the printer ON much of the time and not using it very much was part of the problem? 

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