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July 22nd, 2006 15:00
cleaning printer head
Hi! I have a Dell printer A920. It's always printed black ink poorly and now prints a few streaks of black.
I've read FAQs and forum headings about cleaning the printer head but don't know where the following are:
1) "maintenance center" and "wiper"
2) "ink cart"
3) "printer head cleaner"
Could someone clarify where these parts are so I can try to fix the printer? Thanks!
Message Edited by inky09 on 07-22-200611:10 AM
william_the_sco
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July 23rd, 2006 12:00
When you don't use your ink carts for a while, when you get new ink carts that have been stored in warehouses for a number of months, or when you have refilled a slightly too dry ink cart, the print head nozzles on the bottom of the ink carts get clogged with dried ink. The printer head cleaner menu will NOT dissolve the dried ink. Water will. Try this. Soak the bottom of the clogged ink cart in 1/2 inch of hot water for 15-30 minutes. Blot dry with clean paper towel (you should see the ink color on the towel). Retry.