Carrier Stall indicates a physically blocked carrier. This condition can occur for many possible reasons. Most often, the carrier is blocked because the ink cartridge lids are open while the printer is on.
You can follow the steps below to resolve this issue.
Reseat the Ink cartridges and make sure the lids are in place.
Note: The ink cartridge should be in the up/loading position unless the printer is busy.
Re-position the Encoder Strip:
Note: Please make sure the printer is powered off and power cord is not connected.
Inkjet Printer Encoder Strip
Hope it works for you.
Please reply for in case you have more questions.
Thanks and regards,
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