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November 25th, 2011 13:00
print spooler
Suddenly my printer stopped working. It did not show up in the printers list so i tried to reinstall it. I restarted the computer and it showed up again. Every time i try to uninstall or add printer i get this message. Spooler service is not started start the service or restart the computer. I tried fixing it by searching the internet and all i got was a link that wanted me to buy something. Can someone help?
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PudgyOne
11 Legend
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November 25th, 2011 18:00
newgator,
Hit the Windows key and the R keys at the same time. Type
services.msc
Hit enter.
Look at the top for somethings like dlcj, dlee and make sure it set for Automatic and restart the service. Also go down to Print spooler, and make sure it's set for automatic and restart the service.
Restart your computer.
What happens?
Rick
newgator
10 Posts
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November 26th, 2011 04:00
There were no dlcj or dlee listed. I did go to the print spooler and set it to automatic and restarted it. Restarted the computer and when it came up i got this message. Spooler Sub System app stopped working and was closed. When i tried to install the printer i got the same message as before. :-(
PudgyOne
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November 26th, 2011 04:00
newgator,
Try running Finding System Information RFEMOVE YOUR PRODUCT ID and post the rest of the information back here. If XP, tyhis will not work.
Also provide the virus protection and firewall you're using.
Rick
PudgyOne
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November 26th, 2011 05:00
newgator,
Make and model of printer might also help.
Was looking at your information. Do you have any problems with the USB Ports? This model, sometimes get issues with the usb ports.
I also see that your ip address is very high. Do you have a wireless router and is your network secured?
Rick
OS Name: Microsoftr Windows VistaT Home Basic
OS Version: 6.0.6002 Service Pack 2 Build 6002
OS Manufacturer: Microsoft Corporation
Original Install Date: 11/5/2008, 12:08:03 AM
System Boot Time: 11/26/2011, 7:07:40 AM
System Manufacturer: Dell Inc.
System Model: Inspiron 530s
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 15 Stepping 2 GenuineIntel ~1600 Mhz
BIOS Version: Dell Inc. 1.0.13, 3/20/2008
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (GMT-05:00) Eastern Time (US & Canada)
Network Card(s): 1 NIC(s) Installed.
[01]: Intel(R) 82562V-2 10/100 Network Connection
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
IP address(es)
[01]: 192.168.254.100
[02]: fe80::d11c:43ef:dc68:15eb
[02]: fe80::d11c:43ef:dc68:15eb
newgator
10 Posts
0
November 26th, 2011 05:00
Host Name: PATTIANDCARL-PC
OS Name: Microsoftr Windows VistaT Home Basic
OS Version: 6.0.6002 Service Pack 2 Build 6002
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Patti and Carl
Registered Organization:
Product ID:
Original Install Date: 11/5/2008, 12:08:03 AM
System Boot Time: 11/26/2011, 7:07:40 AM
System Manufacturer: Dell Inc.
System Model: Inspiron 530s
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 15 Stepping 2 GenuineIntel ~1600 Mhz
BIOS Version: Dell Inc. 1.0.13, 3/20/2008
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (GMT-05:00) Eastern Time (US & Canada)
Total Physical Memory: 3,325 MB
Available Physical Memory: 2,137 MB
Page File: Max Size: 6,877 MB
Page File: Available: 5,755 MB
Page File: In Use: 1,122 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\PATTIANDCARL-PC
Hotfix(s): 295 Hotfix(s) Installed.
[01]: KB971513
[02]: KB971512
[03]: 944036
[04]: 982861
[05]: KB960362
[06]: KB971514
[07]: KB925902
[08]: KB928253
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[250]: KB977165
[251]: KB977816
[252]: KB978207
[253]: KB978251
[254]: KB978262
[255]: KB978338
[256]:
Network Card(s): 1 NIC(s) Installed.
[01]: Intel(R) 82562V-2 10/100 Network Connection
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
IP address(es)
[01]: 192.168.254.100
[02]: fe80::d11c:43ef:dc68:15eb
newgator
10 Posts
0
November 26th, 2011 08:00
The printer is a Dell2135 cn. No i have not had any issues with the USB ports but i will attatch it to a different port and see if that works. Yes i have a wireless router and yes it is secured.
PudgyOne
11 Legend
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30.3K Posts
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106.6K Points
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November 26th, 2011 08:00
newgator,
So you have a network Dell Laser Printer.
You might want to start a new thread and in the subject state something like Dell 2135cn Printer getting the Print spooler message and someone can possibably help you. Í don't have a lot of knowledge about Dell Laser printers, mostly inkjet.
Sorry.
Rick
newgator
10 Posts
0
November 26th, 2011 09:00
Ok done, thanks for all the advice though.