Printers
Troubleshooting for Del l electronics including Monitors
Posts
Unsolved
This post is more than 5 years old
1 Message
0
1451
November 21st, 2009 15:00
printer 946 displays catridge missimg but its in there
does anyone have a patch for this printer issue?
Responses(1)
No Events found!
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 22nd, 2009 12:00
mooshu,
If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.
Power on the printer.
Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.
Any error messages?
black cartridge = black side(left side) color cartridge = color side(right side)
photo cartridge = black side(left side) color cartridge = color side(right side)
Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .
Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.
Rick