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January 19th, 2009 17:00

Adobe Acrobat/Reader 9

Help!  I've recently purchased a new Dell...Windows Vista Home Premium-Microsoft Office Small Business 2007.  I have downloaded Adobe Acrobat/Reader 9 several times...when I attempt to read an Adobe doc on-line I receive the following message "Adobe Acrobat/Reader Version 8 or 9 is required.  Please exit and try again.  I am a novice...I'm sure there's a simple explanation...but what is it!  Thanks.

3 Apprentice

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4.6K Posts

January 19th, 2009 19:00

Welcome to the forums :emotion-21:

 

 

I don't know why it's suggesting you need version 8 or 9 installed, when you've just installed version 9?

But while you're waiting for suggestions, try opening the PDF files in FoxIt Reader (which is FREE)?

January 19th, 2009 20:00

This just happened to me too.   I keep downloading Adobe and it still did not work.   I finally got it solved a few minutes ago.

Go to My Computer,   Drive C,    find your program files,     you should have one for Adobe,   click on it.   Look for Adobe 8 or 9 whichever,  click on it.   Find the Setup exe. file and click on it.    Mine asked me if I wanted to fix or repair install program,    I said yes,  it ran through the program and it must have fixed whatever wrong was the problem and now it works.

Hope this helped,   let me know if I did some good today.

Regards.

 

 

 

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