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November 29th, 2009 14:00
Cannot Access Dell DataSafe Online after setting it up
Hello,
I registered for my free 2GB storage but having done this it then came back with "not enough space" (new laptop with nothing on it except windows!
Next time I tried it hangs on the "connecting to Dell DataSafe online" and if I go to the web site it does not recognise my account - is there a time lag for the account to be created?
Anybody else have problems?
Mel
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dsopro
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December 7th, 2009 07:00
Were you able to log in eventually or are you still having trouble?
The not enough space message most likely refers to the fact that you have selected more than 2 GB worth of data to be backed up. That can easily happen if you have movies or a lot of music on your computer (I've got about 50 GB :-] ). The datasafe client requires some temporary disk space in order to run your backup but on a new computer that should definitely not be an issue.
~dsopro