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March 21st, 2004 20:00
Cursor not visible in MS Outlook in Win XP
On my brand new Dim 8300, I just started MS Outlook (not Express) using my XP user account. (It is working OK in the account I created called "Admin" where I do system updates, etc.) I set up the mail server part, then opened Calendar. Inside the Outlook window my cursor is invisible! First time I used the program, never had time to change any option and the CURSOR DISAPPEARS!!!
What is going on? I am having definite doubts about XP.
Tom (who is starting to think maybe Win 98 wasn't so bad after all)
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wttomlinson
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March 22nd, 2004 12:00
Sorry, us old guys sometimes use the term cursor to refer to the pointer connected to the mouse. I did mean the "mouse pointer".
This happens from time to time in Win98 that a window will sometimes have a stroke and the pointer will disappear when in that window and reappear when outside that window. Obviously XP has not corrected this problem.
fireberd
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March 22nd, 2004 12:00
fireberd
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March 22nd, 2004 14:00
Forget about Win98. Win XP is entirely different in many OS areas. What happens or happened in the old Win9x/Me is not really related to how things work in XP.
But, if you're not getting the mouse pointer in Outlook, suggest running "detect and repair" on Outlook and see if that corrects it.
By the way, for "us old guys", I've been working in computers since 1962....
eleanor246
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March 22nd, 2004 15:00
Since I'm still running Windows 98, wttomlinson may be referring to the mouse pointer (arrow) changing to an I-beam when moving the mouse over certain areas on a site. For example, this change is evident on the Dell Forum itself. When positioning the mouse pointer over the text in a post, the I-beam appears. Movement of the mouse vertically or horizontally away from the text will change the I-beam to an arrow. Think that's it?
wttomlinson
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March 22nd, 2004 18:00
Thanks people.
I was cleaning out the attic this weekend and came across an 8" floppy from 1979. That's really as far back as I go in computer programming.
The mouse pointer did truly disappear. I went to Control Panel and turned on the option to have CTL key locate the mouse. When I tried it, the circles did close in on the location where the pointer should be, but there was no mouse symbol of any kind at all there. Move just outside the window and it reappeared nicely. (Have not changed the pointer icons in Control Panel/Mouse.)
Did not know there was a "detect & repair" option for MS Outlook. Based on the version of Outlook (2002 SP-2) I have at work, that process will affect all installed Office applications and do a lot to remove my various efforts at customization to make the programs work like I want them to. A last resort, before reinstalling the entire Office product suite.
In any event, the last time I started the program under that user ID the mouse pointer behaved as expected. Not everything in life has an explanation, does it?
fireberd
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March 23rd, 2004 09:00
JRosenfeld
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March 23rd, 2004 17:00
Maybe it depends how you use it, but when I did a detect and repair in Word, with the 'discard my customised settings' checked, it repaired Word OK (it hadn't without that box checked), but also wiped out my outlook.pst file and email accounts! Luckily I had just backed up my outlook.pst and had the details of my accounts on a piece of paper. Curiously, it did not wipe my customised normal.dot, nor the customised toolbars in Excel.
So in any case backup your Outlook data (export to some .pst file, or use the Outlook backup utility downloadable from MS Office updates) before you do detect and repair.
Message Edited by JRosenfeld on 03-23-2004 07:34 PM