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February 1st, 2010 19:00

CyberLink 5.3 Install Fails - CLScan Error OpenPhysicalMemory failed

I bought a new hard disk and more memory for my Dimension 8400.  I also bought and successfully installed Windows 7 and Office 2007 using the new drive.  I am trying to reinstall the applications and drivers that came with my original XP system.  I can't install my CyberLink PowerDVD 5.3.1012.  After selecting the language, the Install Shield fails with:

CLScan Error !
OpenPhysicalMemory failed...
This software can only be installed on a DELL, Unbranded system

Am I missing some Dell file, or is this related to the increased memory (which I bought from Dell)?

February 18th, 2011 19:00

I have exactly the same problem, but with a brand new Vostro 1500 and PowerDVD 9.  Did you ever find out how to do it?

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