DTS audio format

Question

I've read the responses for this before but reinstalling everything is my last resort.   Everytime I try and play a DVD in Dell Media Experience or Windows Media I get the message   The DTS audio format is not supported by your current audio settings. Please change your Audio option setting on the DVD Settings page.   I don't even know where the DVD settings page is.   Please help me before I slam my head in the wall. :womanmad:

DELL-Chris M · Answer

gloomshine, I need your service tag number to identify the sound card.

faz09 · Answer

I am having the same issue, it is asking me to change the audio settings since DTS is not supported on my Dell laptop. I go into settings and I cannot find the settings to change audio from DTS to anything else. Please help..

gloomshine · Answer

It's okay now. I managed to redownload Dell Media but now i'm paranoid that it's going to happen again. Is there an explanation for why it did that?
faz09 you could try redownloading the software, it worked for me :)

Message Edited by gloomshine on 02-21-2005 12:29 AM

faz09 · Answer

thanks Gloomshine, I will try it once I get home tonight.

faz09 · Answer

It worked (thanks gloomshine!), however I used the program that was on disc included with the packaging of my laptop, I did not download it.

russrb · Answer

You indicated that you re-downloaded the software and that fixed your problem. Where did you do this? I have looked so that I might do the same and have been unable to find it. I have tried numerous times to contact Dell either by phone or through this forum and I am having no luck. Thanks.

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