Hard to tell if it's a real error/bug, if something else is interfering with it (e.g., security software), if it's getting hung up trying to update itself, or if it's just an event viewer "false positive", so to speak.
Uninstalling it first from Programs and Features, then reinstalling might fix it, since other forum members have noticed a few updates to the program in the last couple months. No inside info, though, on when updates are released or what they fix - Dell doesn't provide much documentation for it:
Or, just leave it uninstalled it if you don't need it. It's as much to make it easier for Dell (warranty support, automatic updates, etc.) as it is a convenient feature for users. Doesn't do anything you can't do yourself with a bit more effort.
Just FYI: By default Support Center adds some scheduled tasks for the PC Tuneup and update features. To see if those errors are popping up while it's trying to run in the background, click on the gear at the top for settings, then check under PC Checkup and Personalization for what it's allowed to do automatically. You can opt to disable all of those and just run the manual features if you wish.
Buttercup99
10 Posts
1
June 16th, 2011 14:00
Thanks for your Reply - I think I'll just Uninstall it and leave it at that - as you say - most of it I can do myself anyway
Alexandra_P
3 Apprentice
•
2.6K Posts
0
June 15th, 2011 14:00
Hard to tell if it's a real error/bug, if something else is interfering with it (e.g., security software), if it's getting hung up trying to update itself, or if it's just an event viewer "false positive", so to speak.
Uninstalling it first from Programs and Features, then reinstalling might fix it, since other forum members have noticed a few updates to the program in the last couple months. No inside info, though, on when updates are released or what they fix - Dell doesn't provide much documentation for it:
www.dell.com/.../dsc_home
Or, just leave it uninstalled it if you don't need it. It's as much to make it easier for Dell (warranty support, automatic updates, etc.) as it is a convenient feature for users. Doesn't do anything you can't do yourself with a bit more effort.
Just FYI: By default Support Center adds some scheduled tasks for the PC Tuneup and update features. To see if those errors are popping up while it's trying to run in the background, click on the gear at the top for settings, then check under PC Checkup and Personalization for what it's allowed to do automatically. You can opt to disable all of those and just run the manual features if you wish.
gillardandre
1 Rookie
•
3 Posts
0
June 18th, 2011 09:00
Hello.
I had a similar problem with DSC3.0. I have uninstalled it and re-installed DSC2.2.
But now, impossible to update again to 3.0: "aulauncher.exe" ends with a message telling that no update are available.
Any idea... before I remove the application?