How to get DMX and Quickset discs??

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@surfer_boi wrote:

Hey i have an inpsiron 6000 which came loaded with DMX 3.0 and the quickset program to manage the battery, i need to put in a new hard drive and need to load up that software, but my computer didnt ship with ANY discs at all, is there some way i can e-mail dell and get them to send me those discs for free or would it costs??

thanks

 

james

 

Quickset is on the Download page. 

 

Systems shipped after June 15, 2004 came with Symantec PC Restore. This utility restores the computer to an "as-shipped" condition. If you haven't reformatted, repartitioned, or otherwise modified the master boot record, it should work. Click here for instructions about Symantec PC Restore.

If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy IMage it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.

Systems that shipped beginning in early 2005 may ship without Windows XP. There SHOULD be (but sometimes isn't) a utility on your computer to run and create the Windows XP CD. This is a RUN ONCE utility. Click here for instructions to create your Windows XP CD. Some users have reported needing to reboot a few times to get this utility to show up on the menu. You can also call Dell and request a CD and wait for it to ship.

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@surfer_boi wrote:

No! what i asked was how do i get all of my old software such as DMX onto my NE hard drive?? i dont want to restore the old one i want to know how to put it a new hard drive and have all the same stuff as i did on my current one!!

please read the question

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I did read the question.  You can download the Quickset and other drivers from the Dell site for use in your new install.  If you did not spend the time to create your Windows XP CD on your new computer before it failed, then you will need to call Dell.

For the DMX software, Chris has a post on the front page that gives you that info.  http://forums.us.dell.com/supportforums/board/message?board.id=sw_mediaexp&message.id=1344

surfer_boi,

The OS CD must be made by you. If this program doesn't work, we can send you the OS CD.
* Insert a blank CD-R into your drive
* Click- Start- Dell Accessories- Dell OS Recovery CD
* Click OK
* Click Yes, I accept
* Click Next
* Click Next
* Click Finish

* Go here to either:
Chat with Us
Email Us
Call Us
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/contact_us?c=us&cs=19&l=en&s=dhs&~ck=mn
* Provide them with the following information -
Name
Current Address
Phone number
Email Address
Service tag number
* Tell them your your system shipped without the following CDs:
Dell Operating System CD
Dell Applications Backup CD
Drivers/Utilities Resource CD

I just chatted with the Dell Rep last night and Dell will NOT send out the Applications CD.

It's pathetic that a company the size of Dell can't supply a 25 cent CD to a customer who bought a $1,600 system!

rmm1014,

Check your email.