Managing Dell Data Safe on-line Data

Hello Atokheim,

Below is information on purging data from DSO.

When customer purges a file, Dell DataSafe Online removes the selected file
from the online storage location.

By purging, user can manage their online storage space in a better way. They
can remove the files that they already backed up in the following
situations:

• If users do not need a file that they have already backed up, they can
  remove it from Dell DataSafe Online. When they remove a file from Dell DataSafe
  Online, the online storage space that the file uses is made free. For example,
  if they remove 2 GB of files from the online backup, the 2-GB online storage
  space is made free. The available online storage space increases by 2 GB.
• If customer runs out of the online storage space, they can remove some of
  the less important files that they already backed up. For example, they have 5
  GB of online storage and they back up their files regularly. If they exhausted
  all 5-GB online storage space and they want to back up new files, they can
  remove some of the unwanted backed up files.

Before users purge a specific file, they must make sure that you do not need
this specific file or data in future. When they purge a file, Dell DataSafe
Online removes the file from online storage location permanently. However, when
they remove a specific file, Dell DataSafe Online does not remove this file that
is stored on the local computer.

NOTE: If user choose to purge, they cannot restore the files in future. When they purge a file, Dell DataSafe Online removes the selected file or data from the online storage location permanently.

Removing files from Dell DataSafe Online

When customer purges a file, Dell DataSafe Online removes the selected file
from the online storage location. Before they purge a specific file, they must
make sure that they do not need this specific file in future. However, when they
remove a specific file, Dell DataSafe Online does not remove the file from the
local computer.

If user cannot locate the file by navigating through the folder structure of
the online storage space, they can search for the file. Dell DataSafe Online
lets user search for files in their online storage space. They must select the
file from the search results list and then purge it.

To remove a file Log on to Dell DataSafe Online. The Dell DataSafe Online home page lists all the computers that are available on the Dell DataSafe Online account. On the home page, click File Actions that corresponds to the picture icon of a computer, and then select Purge Files. The Purge Files from computerpage appears. Under FOLDERS, navigate to the folder that contains the files that they want to purge. The folder structure represents the same folder structure as on their computer. Do one of the following: To purge a specific file, under FILES, check the file that they want to purge. To purge all files, click SELECT ALL. Click PURGE NOW. In the confirmation dialog box that appears, click OK.

NOTE: Even if a customer purges a file it still remains in their file selection. It will get backed up again unless they specifically exclude the file. To search and remove a file Log on Dell DataSafe Online. The Dell DataSafe Online home page lists all the computers that are available on the Dell DataSafe Online. On the home page, click File Actions that corresponds to the picture icon of a computer, and then select Purge Files. The Purge Files from computerpage appears. Under Search, type the file name, and then click Search. Click Show Advanced Search if they want to filter their search. Do one of the following: To purge a specific file, select the file from the search results list. To purge all files, click Select Page. Click PURGE NOW. In the confirmation dialog box that appears, click OK.

Hi Jesse

When I logon to the DSO web porta (www.delldatasafe.com) l I do not see what you describe in your note above.   I have the following options available when I am at my portal home page:

• Home
• Access Files
• Share Files
• My Account
• Help

None of these options contain a "file actions" option.

Is there another website they I am supposed to use to manage online content?

Regards

Al