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January 19th, 2009 17:00

Microsoft Outlook has 2 sets of personal folders

I just bought a new Dell Vostro 2510.  I have been transfering my info from my old laptop.  Both units have XP Pro operating.  The old one has Windows 2003, the new one has Windows 2007.  Here is the problem.  When I transfered Outlook I ended up with 2-personal Folders on the Mail page of Outlook.  My old Inbox, Sent, etc are in one Personal folder.  The new Inbox, Sent, etc are in the other Personal folder.  How can I merge the two?

1.7K Posts

January 25th, 2009 04:00

If you want to use the old pst file, just drag and drop the emails, appts. etc. to the new pst file folders. Then remove the not needed pst by choosing File, Data File Management and set the needed pst as Default. You can select the not needed pst and click the Remove button.

If you have a problem with the above, you may have to go to Control Panel, Mail and make changes to your profile, selecting the correct one by clicking the Profiles button.

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