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5785
December 27th, 2003 17:00
PIP Problem
I have an Inspiron 4000 with works suite 2001. I recently installed an HP 2410 photosmart printer - fax -scanner.Now when I try to use Picture It Publish It I get an error message -" PIP has caused an error in msvcrt.dll" PIP will now close. Also the same message with kernel32.dll. Please help
FDonohue
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lesesnecarl
58 Posts
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December 27th, 2003 23:00
FDONOHUE
8 Posts
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December 28th, 2003 12:00
I have tried disabling NAV and the result is the same. Anyone else with a solution?
Fdonohue
hgohel
131 Posts
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December 28th, 2003 13:00
There are several related problems documented on MS's web site:
http://support.microsoft.com/search/default.aspx?InCC_hdn=true&Catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&withinResults=&QuerySource=gASr_Query&Product=pic&Queryc=PIP+has+caused+an+error+in+msvcrt.dll&Query=PIP+has+caused+an+error+in+msvcrt.dll&KeywordType=ALL&maxResults=25&Titles=false&numDays=&InCC=on
FDONOHUE
8 Posts
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December 30th, 2003 15:00
I checked the kb article 303177 - it refers to other HP printers - however I did check for any new drivers and soft ware but the problem persists. I tried to
un-install and re-install with no luck. There are also articles about the msvcrt file missing and how to fix that but mine isnt missing.
FDonohue
hgohel
131 Posts
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December 31st, 2003 12:00
FDONOHUE
8 Posts
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December 31st, 2003 12:00
I found the solution at Microsofts kb # 1047101
FDonohue
FDONOHUE
8 Posts
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January 1st, 2004 12:00
The document is FA1047101 - release date 01/17/02. I dont know why it will not come up in the Microsoft kb search box. I got the site after I typed "pip error msvcrt.dll" in the Dell search support box. Also try http://support.dell.com/us/en/kb/document.asp?dn=1047101.
FDonohue
hgohel
131 Posts
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January 1st, 2004 14:00