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July 30th, 2008 01:00
Problems with email & messages not being sent
I have problems lately with email not being sent out. It's still in my outbox. I tried replying to a message, and it went to my outbox. So, I tried sending her just a new email to see what would happen, and again it went to my outbox. Both mails are still sitting there. This problem has been going on for 2 days now. Why aren't the messages being sent~?
When I got this XPS pc last year, the Dell tech set me up with "Microsoft Office Outlook" for some reason or another. I forgot. Every now and then it wants to download my archives, (which I have no idea what it is) but it won't download. And now I have this email outbox issue. My ISP is insightbb.com, in which they have webmail. My emails go to "Microsoft Office Outlook" and doesn't show up or go to my webmail there. If I want to convert it back to webmail, how do I do this~? I do like the calendar on Microsoft Office and use it a lot. Thank you.
fireberd
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July 30th, 2008 09:00
Most e-mail programs are mainly designed for "POP" type e-mail accounts with ISP's, not the "webmail" type accounts. First thing you need to do is make sure your account setup is exactly as specified by the webmail provider for Microsoft Outlook (and the version of Outlook that you have). Second, make sure your Firewall is not blocking Outlook from accessing the e-mail server. Since it just started happening, either the webmail has made a change or it could be your Firewall is now blocking it.
Since you have "webmail" can you access your account using your Internet browser?