Roxio Creator De 10.1 failed to load configuration file on Inspiron 1525 laptop with windows xp
I have a Dell Inspiron 1525 laptop that came preinstalled with windows xp and roxio creator de 10.1 software. Everything works fine except for the Express Labeler program (version # 184.108.40.206) which give a "FAILED TO LOAD CONFIGURATION FILE" message everytime I try to run the program. Yet I have installed the same cd on another pc with the same version of windows xp and the label program works fine. When I called dell about this issue they told me it was a configuration problem and that it would cost me $69.00 for 3 days for them to tell me how to fix it. So far I have only seen 1 other thread on this issue without any resolution whatsoever. Is there anyway to get this very annoying problem taken care of??? I have done several clean installs and reinstalls according to the recommendations here in the forums. Any help would be greatly appreciated. Thank you!