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peteostro
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Roxio DE 10.3 will not install dell1015patch4

I have roxio creator DE 10.3 installed. when i do a check update it says it found a critical update :

Roxio Creator DE 10.3 Important Update for Dell - Nov 2009 *

I downloaded the update and tried to install it but it says software not found.

Nothing I do installs it.

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Kevin Valente
1 Copper

Re: Roxio DE 10.3 will not install dell1015patch4

Hello peteostro,

I'm having the same issue as well.

Operating System:  Windows 7 64-bit

Software:  Roxio Creator DE 10.3

When performing Help > Check for updates...

I notice the following Critical Update:

Critical Update Title:  Roxio Creator DE 10.3 Important Update for Dell - Nov 2009

Critical Update Date:  2009-11-01

Critical Update Size:  1.5 MB

Critical Update Description:  This non-security update helps resolve various issues found in Roxio Creator DE 10.3.  After you install this item, you may have to restart your computer.

Whe attempting I'm receiving a message stating "The version of this file is not compatible with the version of Windows you're running.  Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.  Please see screenshot of actual window.

It turns out that when I downloaded the program, it did not completely download.  In fact, it only downloaded 3K out of 1.14 MB.  I suspect the issue had to do with my company's firewall.

Thanks,

Kevin Valente

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