Unsolved

This post is more than 5 years old

44889

June 1st, 2005 22:00

2300MP, Mac OS X, USB, and the remote control.

I have a Dell 2300MP projector and an Apple iBook running OS X. Is it possible to connect the USB cable between the projector and the computer and use the "Page Up/Page Down" buttons on the remote?

This works on a PC, why not on a Mac?

Thanks

JH

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

June 2nd, 2005 12:00

jesushouston,

I don't have any MAC's to test this on. You might want to look on the MAC forums for advice.

June 2nd, 2005 15:00

Chris,

By "MAC forums" do you mean the "Software - Other" forum on the Dell site?

I just want to find out if it is officially supported, and if not, if I could request that future support for Mac OS X be added.

Cheers,

JH

June 2nd, 2005 16:00

Chris M,

That seems odd that "Windows XP is the only operating system supported" since the owner's manual for my 2300 MP projector states one of the features as "compatibility with Macintosh computers" on page 2-1.

Please help resolve this inconsistency.

Best regards,

JH

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

June 2nd, 2005 16:00

I meant their forums. Something like this:
http://www.macaddict.com/forums/topic/58789

Windows XP is the only operating system supported.

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

June 2nd, 2005 17:00

That is odd. None of the online User Guides state that it is mac ready.

June 2nd, 2005 18:00

Chris,

Look here:

http://support.dell.com/support/edocs/acc/2300MP/en/about.htm

Since the Macintosh platform is officially supported, how do I go about escalating this issue?

Best regards,

JH

Community Manager

 • 

56.9K Posts

 • 

232.1K Points

June 2nd, 2005 19:00

That would mean the projector is capable of being connected to a standard mac VGA D-sub connector. It doesn't mention anything about the USB remote.

June 2nd, 2005 21:00

Chris,

How would I go about suggesting to Dell that they fully support the Mac OS with their projectors?

It seems a bit misleading to advertise in the user guide that "Compatibility with Macintosh® computers" is a feature, when in actuality, Dell only partially supports Macintosh computers.

Best regards,

JH
No Events found!

Top