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PowerEdge 620 Motherboard failure x 3
I have a PE R620 that I put in service in November 2013. It has worked fine until recently.
About 3 months ago we had a raid drive failure. We replaced the drive and rebuilt the array.
Shortly after the server crashed and would not power up.
Onsite support replaced that motherboard.
About a month later we had another crash and the server would not power up.
Onsite support replaced that motherboard.
This past week the server crashed again.
Support is planning on replacing the motherboard again on Monday.
My question:
How can I tell what is causing these failures?
I would just replace this server as 5 years seems to be enough useful life.
But I am concerned that there is something external causing this.
I have a UPS system, the room where the server rack is stays cool (i.e. < 72 degree F at all times).
What else should I consider?
thanks for advice and help provided.
DELL-Daniel My
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June 25th, 2018 09:00
Hello
It depends on the reason they are replacing the system board. The board has several integrated components. If one failure was because of the integrated SATA/RAID controller and another was because of the CPU voltage regulator module then I would assume the issues were unrelated and coincidental. If they are all power related and the power going into the system is good then it may be hardware connected to the system board that is causing power issues.
http://www.dell.com/support/
Thanks