Poweredge R730 Fails to boot

Taifunn,

How was the server booting previously, was it from a raid controller and drives? If so, are you currently able to access the raid controller? If you are able to, what are you seeing for Virtual Disk status, as well as the Physical Disks status? 

Also, are you seeing any other errors displayed?

Let me know what you see. 

Hi camilasaunder89, I tried but it was not successful. I already unplugged all cables and bring server from company to my home. There was no electric for 3 hours.


Hi Chris. Yes, it was from controller. here are the some photos from contoller and settings:

I also see below message when I changed the boot mode from UEFI to BIOS:

Hello again,

I started the system with bootable OS from flash drive and I checked the disk management.

I see only one disk (disk0) with two part. please see the screenshot:

I also checked the files and there is no any windows OS related folders/files in disk 0. It is weird. There are only our own files which we backed up regularly until today.

Hi,

You may need to check if the OS partition if it's MBR or GPT, that will determine if the system need to be in BIOS or UEFI mode. If it's MBR, that will be BIOS. The RAID controller still detects there is foreign configuration. You may need to import foreign. Just make sure that, no disk have been swapped between slots before you do import foreign. There is no data lost from import foreign if done correctly. 

Let me know if you have any questions.

Can you share the picture of virtual disk menu on controller BIOS. Looking at the pictures shared drives under VD0 (RAID 1) are shown as foreign and the operating system may be installed on those drives. You can try importing the foreign config which can bring VD0 online. Importing foreign config will not have any data lost. After import foreign config VD0 will be coming online if there are no other failure introduced on drives during power outage. 

Hi all,

I recorded video so you can see settings and boot error. Sorry for the bad quality.

Here is the video: https://youtu.be/F8-GIjAda-k

Hi,

Thanks for the video, but I would advice you to remove the video or set the privacy to restricted, as the screen capture contains your server service tag. I have downloaded a copy of the video and attached it into the case logs. 

From the video, I can see that you have not import foreign? You may need to import the foreign configuration as previously instructed. 

Hello Joey,

The video will be deleted soon. I will import the foreign configuration now. Hope it works.

Regards...

Hello again,

I imported the foreign configuration and boot was successful! Server is UP again and working properly!

I didnt understand how we faced this issue after the electric outage but now it is working like a charm.
Thank you all.

Hello,

thanks for the feedback, we are glad that problem is now solved!

Marco