1 Rookie
•
1 Message
1
14587
May 17th, 2022 19:00
SWC0700: iDRAC is not ready. The configuration values cannot be accessed.
i have problem on poweredge R420
Problem symptoms include:
BIOS message, iDRAC is not ready, iDRAC initialization error
SWC0700: iDRAC is not ready. The configuration values cannot be accessed.
Case fan running at high RPM
No light behind front panel LCD screen
anyone can help me ?
0 events found
No Events found!


DELL-Young E
Moderator
•
5.4K Posts
•
37 Points
0
June 22nd, 2025 23:44
Hello,
SONVU
Would you mind starting a new thread for your own issue so that we can help you further? https://www.dell.com/community/en/direct-messaging
In the meantime
I am not 100% sure, but I'm assuming these are the articles that Erman may have previously linked.
https://www.dell.com/support/kbdoc/en-au/000126703/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server?lwp=rt
https://www.dell.com/support/kbdoc/en-us/000198446/clear-nvram-using-lcc-repurpose-process#:~:text=How%20clear%20NVRAM%20using%20the%20LifeCycle%20Controller%201,next%20page%20and%20then%20click%20Finish.%20More%20items?msockid=1a5e8444c37364fc023690acc29e65bd
https://dl.dell.com/topicspdf/poweredge-r420_Owner%27s%20Manual_en-us.pdf
Page 70
Respectfully,
DELL-Erman O
Moderator
•
3K Posts
•
14.9K Points
0
May 18th, 2022 00:00
Hello, Please try below troubleshooting steps.
to power drain
Shut down server.
Remove power cable (all power cables if there are redundant power supplies)
Hold the power button in for 15 seconds.
Reconnect the power cables.
Wait 2 mins(this is to give the iDRAC time to initialize)
Restart the server.
Resetting iDRAC https://dell.to/3K4PvWi
Checking NVRAM clear https://dell.to/3FTFUBd
If you have iDRAC port card please reseat and check again https://dell.to/3Lqc5Jm
If you don't have iDRAC port card then to take the server to minimum post configuration
The minimum components to allow the PowerEdge R420 to complete POST are:
If the above troubleshooting steps don't help I would suspect a hardware error. It could be iDRAC port card or motherboard. If you need iDRAC port card part number is 2827M
Hope that helps!
tfo59f417
1 Rookie
•
1 Message
•
2 Points
0
November 22nd, 2024 22:15
None of the suggested repairs had any effect on my T420. Has anyone ever solved this issue? Motherboard???
SONVU
1 Rookie
•
1 Message
•
2 Points
0
June 21st, 2025 03:04
@DELL-Erman O all link is not avalible. Please up againt. Thanks
thepook1
1 Rookie
•
18 Posts
•
2 Points
0
August 9th, 2025 21:47
Olá, estou com esse mesmo problema depois de uma atualização recomenda pela Dell
idrac bricked desactive
Não tem como resolver isso?
Att
DELL-Young E
Moderator
•
5.4K Posts
•
37 Points
0
August 11th, 2025 04:48
Hello, @thepook1
It is always best that you start a new thread with your own issue.
Could you tell us what you have done for troubleshooting? DELL-Young E and
DELL-Erman O have wrote some things that maybe helpful for you.
You can always send us your service tag as well by DM.
https://www.dell.com/community/en/direct-messaging
We also have a portugese board if you want to use your native language.
https://www.dell.com/community/pt/categories/servidores
-----
Olá, @thepook1
É sempre melhor você abrir um novo tópico com o seu próprio problema.
Você poderia nos contar o que fez para solucionar o problema? DELL-Young E e
DELL-Erman O escreveram algumas coisas que podem ser úteis para você.
Você também pode nos enviar sua etiqueta de serviço por mensagem direta.
https://www.dell.com/community/en/direct-messaging
Também temos um fórum em português, caso você queira usar seu idioma nativo.
https://www.dell.com/community/pt/categories/servidores
user_0b6f8c
1 Rookie
•
1 Message
•
2 Points
0
December 4th, 2025 00:53
All of this steps is not help.
Dell T430
Symptoms:
During boot, the system hangs for a long time at:
Initializing iDRAC...Then the system shows repeated iDRAC failure messages:
SWC0700: iDRAC is not ready. The configuration values cannot be accessed.
After this get window
UEFI0315: Unable to process an iDRAC request to configure Secure Boot keys because of a communication error. UEFI0029: Unable to initialize iDRAC because of some critical issues.
The system suggests this sequence:
Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system and retry the operation. Make sure the iDRAC firmware and BIOS firmware are up to date and retry the operation.I have done all of these steps multiple times.
BIOS is already upgraded to the latest version (2.19.0).
iDRAC is still not initializing.
In BIOS, the “iDRAC Settings” page show me Operation Failed.
Lifecylce Controller not available. (grayed out)
Driver setting - Some drivers not Healthy in front of iDRAC
Fans run at maximum speed constantly because iDRAC cannot communicate with the system.
Idrac board fully OFF, no any light on it.
"i" button at iDRAC port not responding.
"i" button on tower no reaction
Tower display is not working.
If I physically remove the iDRAC daughterboard, I get:
iDRAC not respondingBut the behavior (long delay + fan full speed) remains the same.
The server boots the OS normally after pressing F1 to continue, but no iDRAC functions are available.
Actions already performed:
Full power drain (AC unplug 30+ seconds) – repeated several times
CMOS battery removal – same result
BIOS updated to the newest version
Removed and reinstalled the iDRAC daughterboard
Jumper reset
Tested booting without the module
Expected behavior:
iDRAC should initialize normally, accessible via IP, and system fans should return to normal RPM.
Question:
Does this indicate a failed iDRAC module (0R2PRC), or could this be a motherboard-side BMC fault?
Any additional diagnostic steps before I replace the daughterboard?
(edited)
DELL-Joey C
Moderator
•
4.2K Posts
•
20.9K Points
0
December 4th, 2025 03:39
Hi,
Ultimately, it can conclude it is the mainboard issue.
Can I check if you have tried accessing RACADM to reset the iDRAC in OS? Here is the reference: https://www.dell.com/support/kbdoc/en-my/000126703/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server, of course you can't access iDRAC, so you can skip the top portion of troubleshooting and probably start from after iDRAC Service Module title.