Adding SATA DVD/CD writer to E510

I have exact same problem on my Dimension 9200. I am adding it as a second optical drive, so I am hooking it up via my SATA-3, but the symptom is exactly same as what you described. After upgrading to latest Dell BIOS 2.5, and also downloaded the latest firmware from Pioneer, it's still doing the same thing. What I realize is that when walking through the F2 setup screens, BIOS can see all the drives including this Pioneer on SATA-3, but the other drives I have (2 harddrives and 1 CD-rom) shows a Device ID name, which this Pioneer doesn't. I wonder if it's Pioneer's firmware problem which it doesn't provide the device id name correctly so that DELL's BIOS throwing such error. It's just annoying, everything else under XP works perfectly.

I have the same problem as mention above but my computer is XPS 410. I have tried searching, and calling Pioneer support. The support line told me to update my motherboard but instead I update my bios. Still have the same problem. I can't figure out what motherboard i have. Hope you could help out.

No one is going to expect you to update your motherboard to accommodate a DVD burner, so I suspect a miscommunication there.

 

Any reason you don't want to just replace the old drive with another IDE drive?

My old Dvd burner burn out.  So I just brought a new DVD writer (Pioneer Dvr-2810). I called the Pioneer Support Line and they told me the dvd burner is a plug and play; therefore, no driver is needed. I'm not sure why my BIOS doesn't detected the dvd burner. So, Pioneer Support Line told me to find out what motherboard I have and find if any update from Dell. I forgot to metion my computer system info: My XPS 410 was setup with one Sata harddrive, one DVD rom and one dvd writer. Window XP. Let me know, if I'm missing any info. 

      Once again, I'm just replacing a DVD burner. I guess it should be simple Unplug the old and plug in the new one. But no.. The F1 and F2 pop up during starting the computer. Hope someone could help me.. If not any tips in buying another dvd burner that use Sata wiring because I don't see any IDE wiring in my computer. Thank you...

My apologies. Your system takes only SATA drives.

 

You said you updated the BIOS. Did you check the actual BIOS settings to make sure the drives are correctly configured? This would be found in the "DRIVES" submenu. Please go there and let me know what you see.

I took my computer to my cousin and he found out the problem.  I used the orignial wire setting, which is Sata 0= Hard drive, Sata 1= DVD Rom and Sata 2 = DVD Burner. Some how the BIOS detected the old DVD Burner using Sata 2, but with the DVR 2810 burner I needed to change the wire setting. Currently, Sata 0=Hard drive, Sata 1 = DVD burner, and Sata 2 = DVD Rom. So just a switch of wiring solve the problem. I don't understand why does this matter.  Thank you for your time helping me out.

 

Glad that helped. Take care,