Amacom DVD that will not play

Question

Hi, I have hunted this site for an answer but........... I have a 8200 which has never had a DVD player, so I bought one from Dell! It will not work!  On my peri..... I show Maxtor 6L08004 and HL-DT-ST-CD-RW-GCE-8400B which it says is a DVD CD lecteur, Fine. but nothing happens! I have tried the drivers,  the Bios no difference but It insists that there are no problems by the machine, it is active! Please can some one help, Thanks

Predator · Answer

Hi Gemine,,This drive does not support reading DVD media. It is a standard CD/RW drive. It will read CD media and write to CD-R & CD-RW media.Here is your Dell User Guide:GCE-8400BBest Regards! God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

geminie · Answer

Thanks, but that means the thing is not showing anywhere!H..L

Predator · Answer

Hi Geminie,I am sorry, I may have misunderstood your question. The drive is not reading any CD disc nor burning CD-R CD-RW media?When you installed the drive, what jumper setting did you use? Dell uses the Cable Select jumper setting, not MAster/Slave?Best Regards! God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

geminie · Answer

Since your last reply I have now Found the lecter under peripheriques ie USB mass debit, with a code 10, that will not go away, I have tried rebooting everything!  My thanks for your replies.

Predator · Answer

Hi Geminie,Did you select that entry in Device Manager, click uninstall then reboot the system?Best Regards God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I doand the eyesight to tell the difference. CD/RW Link

geminie · Answer

Yes many times, but I have tried again! First time the code 10 is still there. 2nd time no code 10 but computer blocks when I tried to play the DVD. 3rd shot, DVD plays for 30 mins then computer blocks. Now, No code 10, no DVD!

geminie · Answer

Would you also tell me what a jumper stting is please, and how I can check this one out, thanks

Predator · Answer

Hi Geminie,Here is a good link Mike provided on the jumpers.http://reviews.cnet.com/4520-6603_7-5118840-4.htmlAs for the USB issue, have you uninstall the USB hub from Device Manager, then rebooted?Best Regards! God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link Message Edited by Predator on 03-29-2007 11:49 AM

Storage, Drives & Media

Amacom DVD that will not play

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