Unsolved

This post is more than 5 years old

5 Posts

2120

March 28th, 2007 14:00

Amacom DVD that will not play

Hi, I have hunted this site for an answer but........... I have a 8200 which has never had a DVD player, so I bought one from Dell! It will not work!  On my peri..... I show Maxtor 6L08004 and HL-DT-ST-CD-RW-GCE-8400B which it says is a DVD CD lecteur, Fine. but nothing happens! I have tried the drivers,  the Bios no difference but It insists that there are no problems by the machine, it is active! Please can some one help, Thanks

2 Intern

 • 

15.3K Posts

March 28th, 2007 14:00




Hi Gemine,,

This drive does not support reading DVD media. It is a standard CD/RW drive. It will read CD media and write to CD-R & CD-RW media.
Here is your Dell User Guide:
GCE-8400B

Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

5 Posts

March 28th, 2007 15:00

Thanks, but that means the thing is not showing anywhere!H..L

2 Intern

 • 

15.3K Posts

March 28th, 2007 19:00




Hi Geminie,

I am sorry, I may have misunderstood your question. The drive is not reading any CD disc nor burning CD-R CD-RW media?

When you installed the drive, what jumper setting did you use? Dell uses the Cable Select jumper setting, not MAster/Slave?


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

5 Posts

March 29th, 2007 04:00

Since your last reply I have now Found the lecter under peripheriques ie USB mass debit, with a code 10, that will not go away, I have tried rebooting everything!  My thanks for your replies.

2 Intern

 • 

15.3K Posts

March 29th, 2007 08:00




Hi Geminie,

Did you select that entry in Device Manager, click uninstall then reboot the system?


Best Regards




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.



CD/RW Link

5 Posts

March 29th, 2007 14:00

Yes many times, but I have tried again! First time the code 10 is still there. 2nd time no code 10 but computer blocks when I tried to play the DVD. 3rd shot, DVD plays for 30 mins then computer blocks. Now, No code 10, no DVD! 

5 Posts

March 29th, 2007 14:00

Would you also tell me what a jumper stting is please, and how I can check this one out, thanks

2 Intern

 • 

15.3K Posts

March 29th, 2007 14:00




Hi Geminie,

Here is a good link Mike provided on the jumpers.
http://reviews.cnet.com/4520-6603_7-5118840-4.html

As for the USB issue, have you uninstall the USB hub from Device Manager, then rebooted?


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link


Message Edited by Predator on 03-29-2007 11:49 AM

Top