Unsolved
This post is more than 5 years old
1 Message
0
22062
September 2nd, 2015 19:00
Constellation ES.2 3TB SAS Not detected properly
Hi.
I have a Dell branded Seagate Constellation ES.2 3TB SAS drive.
It is detected by the SAS controller (H310) but shows no capacity (0TB) and fails tests.
If i enter windows it shows the drive as offline (fails initialization).
I have tried flashing new firmware and this also fails.
Anyone know if it is possible to force a firmware flash using the Dell firmware update? (it fails with invalid image error) even though the image is the correct one.
Thanks
BritGuy
No Events found!
osprey4
6 Operator
•
34.2K Posts
0
September 3rd, 2015 16:00
Hi Britguy,
Please Google SeaTools. I would use that to check your HDD for problems.
ejn63
11 Legend
•
87.5K Posts
•
321.3K Points
0
September 5th, 2015 12:00
Install a drive at or below 2T on the controller and then try updating the PERC firmware.
< >
If the update won't run with a sub-2.0G drive attached, the controller is likely bad.