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DVD Drive not Detected. Please help me.
Hi. Please help me, my laptop can't detect the DVD drive. On the device manager, it says that Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39). The missing drivers are:
C:\Windows\System32\Drivers\pxHelp20.sys
C:\Windows\System32\Drivers\DRVMCDB.sys
C:\Windows\System32\Drivers\DLACDBHM.sys
I have Roxio Creator DE 10.1 currently installed in my laptop. And I'm using Windows Vista Ultimate, Dell XPS M1530.
I really need your help. I've already searched for solutions and I'm afraid to Delete the Upper and Lower Filters. Is there any other solutions? Thanks in advance for those who are willing to help. :)
Kath22
8 Posts
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March 7th, 2009 20:00
Hi, Skybird! Thanks for your post! :) Another question, do I need to Back it up first before I edit the registers?
Skybird
10.9K Posts
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March 7th, 2009 20:00
Try this article for Windows Vista ...........
http://support.microsoft.com/default.aspx/kb/929461
Skybird
10.9K Posts
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March 7th, 2009 21:00
Back-up is not required. If you have a burning
problem after the Filter removal procedure, you
may need to reinstall the burning software.
Kath22
8 Posts
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March 9th, 2009 19:00
Hi Skybird! A blue screen appeared and it said that it Windows has detected a malfunction. No hard drive found. Reseat the drive. Do you think if Reformatting my laptop is the only solution? Thanks in advance for the help! :) I really need some advices.