UNSOLVED

CarolynCS

updated

22 years ago

C

CarolynCS

9 Posts

0

29017

March 11th, 2005 10:00

DVD-RW problem with Roxio Easy CD Creator 5

I have a Dimension 4550 desktop which came with a 4x DVD+RW drive with CD-RW.  I'm trying to copy pictures from my hard drive to a Sony DVD+RW disk using Roxio Easy CD Creator 5.  It's not working with this software.  It tells me that "Disc in the recorder is not the proper media for this project."  I have tried it with Memorex disks - same problem. Dell support told me to use either Sony or Maxell disks.  Is this software by Roxio just not effective?  I have not had a problem copying to CD-RW disks.  Please help. 
  • ieee488

    6 Operator

    •

    11126 Posts

    •

    38371 Points

    563

    0

    Posted March 11th, 2005 13:00



    @CarolynCS wrote:
    I have a Dimension 4550 desktop which came with a 4x DVD+RW drive with CD-RW. I'm trying to copy pictures from my hard drive to a Sony DVD+RW disk using Roxio Easy CD Creator 5. It's not working with this software. It tells me that "Disc in the recorder is not the proper media for this project." I have tried it with Memorex disks - same problem. Dell support told me to use either Sony or Maxell disks. Is this software by Roxio just not effective? I have not had a problem copying to CD-RW disks. Please help.





    Are you sure the Roxio Easy CD Creator 5 will copy to DVDs?
    I could be wrong, but I thought DVD capability came with rev 6.
  • kjharris

    428 Posts

    563

    0

    Posted March 11th, 2005 15:00

    You need Roxio Easy Media Creator 6 or higher (current version is 7) to work with DVD's.

    Ken
  • ctalia4000

    2 Intern

    •

    1325 Posts

    563

    0

    Posted March 11th, 2005 16:00

    Hi Carolyn,

    The problem could be with your burner and the DVD+RW.  Sony is good brand of disc, but all media just does not work with all drives. You might have better success with a DVD+R (1-4x) in a Sony, or verbatim.

    Here is a link where you can find information about media compatability.

     
    Carolyn
  • JimmyMac43

    50 Posts

    563

    0

    Posted March 12th, 2005 11:00

    Roxio 5.x does not work well with DVD's. Even with the updates that are to make it compatible with DVD media, it does not work well and none of the media that I produced will work in a stand alone DVD player. The Roxio 7.0 is a wonderful program with a lot of features and worth the money, if you want to edit and create video and slide shows with music, text, transitions, and other features with ease. Nero and Sonic work well with fewer video features and  I believe Nero can be downloaded for a trial before purchase. I would recommend not installing the packet writing features of any of these programs for the reason of potential conflict with other programs on the computer and lack of reliability of the data stored by this process.
  • Predator

    2 Intern

    •

    15286 Posts

    563

    0

    Posted March 12th, 2005 14:00




    CarloynCS,

    As Jimmy mentioned Roxio 5 needs the latest update to work with Windows XP and Windows XP SP1, however if you installed XP`s SP2, then it will not work. Also SP2 broke Nero 5 as well, needs version 6.

    If you still have Sp1, then if you have not, update Roxio version 5, if this does not work, uninstall / reinstall Roxio. I have the information in Section 47 of the CD/RW link in my post.

    If you applied XP SP2, you could uninstall it, but honestly your best bet would be to purchase Roxio Version 7 or Nero 6 as our Members recommended.

    I wish you the best,



    No disrespect guys but please as favor to me, use the proper reply button so the thread flows smooth in both of Dell views, not that hard to hit the Reply Button in the last message of a thread as I did within Jimmys, thank you..

    Best Regards





    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do and the eyesight to tell the
    difference.



    CD/RW Link

    Message Edited by Predator on 03-12-2005 12:38 PM

  • CarolynCS

    9 Posts

    563

    0

    Posted March 14th, 2005 21:00

    Thank you to everyone who replied to my question.  I hope that I can resolve my problem with either a newer version of Roxio or perhaps different software.  You have all been very helpful.

    Caroly 

     
  • Oot

    7 Posts

    563

    0

    Posted March 16th, 2005 06:00

    Just wondering if you were able to resolve the issue recording to DVDs?
     
    I'm having problems myself doing it and I also have the Dimension 4550 and the same software.  The software doesn't even recognize the drive as a DVD drive.  I don't have a bit of problems recording to CDs but when it comes to DVDs forget it.........it's soooo frustrating.  I keep checking the hardware configuration to make sure it says there is a DVD  drive and sure enough there is.....it  says it's a NEC DVD+RW ND-1100A. 
     
    I can't help but wonder if it is a software issue..........hmmmm.
  • JimmyMac43

    50 Posts

    563

    0

    Posted March 16th, 2005 10:00

    Roxio 5.x was not originally designed for DVD burning. It was modified with updates that were not totally reliable and I understand Windows update SP2 may cause some problems with Roxio 5.x that will not be addressed or supported by Roxio since they have two newer versions of the same software. However your problem could also be related to the Nec burner that you are using. It has not faired well with DVD burning and a lot better drives are out there now for the handling of DVD media. Plextor, Pioneer, and the newest retail version of Nec are all doing well.
  • CarolynCS

    9 Posts

    563

    0

    Posted March 16th, 2005 11:00

    I wonder if this could be do to the fact that my DVD burner is an older one.  I
    ordered it with the Dell computer at the end of 2002.  Perhaps I should get a new burner.  I would prefer, however, to just use the one that I have already installed and get the right software.
     
    Thanks,
    Carolyn
     
  • ieee488

    6 Operator

    •

    11126 Posts

    •

    38371 Points

    214

    0

    Posted March 16th, 2005 12:00

    For those of you with Roxio Easy CD Creator 5, check out this Roxio webpage

    http://www.roxio.com/en/support/ecdc/software_updatesv5_2.jhtml

    There is a free update for 5.x.x Platinum to 5.3.5
    and also an update to add drive support for CD/DVD burners that were released after the release of Easy CD Creator 5.3.5.

    Message Edited by ieee488 on 03-16-2005 08:52 AM