DVD-RW problem with Roxio Easy CD Creator 5

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@CarolynCS wrote:

I have a Dimension 4550 desktop which came with a 4x DVD+RW drive with CD-RW. I'm trying to copy pictures from my hard drive to a Sony DVD+RW disk using Roxio Easy CD Creator 5. It's not working with this software. It tells me that "Disc in the recorder is not the proper media for this project." I have tried it with Memorex disks - same problem. Dell support told me to use either Sony or Maxell disks. Is this software by Roxio just not effective? I have not had a problem copying to CD-RW disks. Please help.

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Are you sure the Roxio Easy CD Creator 5 will copy to DVDs?
I could be wrong, but I thought DVD capability came with rev 6.

You need Roxio Easy Media Creator 6 or higher (current version is 7) to work with DVD's.

Ken

Hi Carolyn,

The problem could be with your burner and the DVD+RW.  Sony is good brand of disc, but all media just does not work with all drives. You might have better success with a DVD+R (1-4x) in a Sony, or verbatim.

Here is a link where you can find information about media compatability.

Roxio 5.x does not work well with DVD's. Even with the updates that are to make it compatible with DVD media, it does not work well and none of the media that I produced will work in a stand alone DVD player. The Roxio 7.0 is a wonderful program with a lot of features and worth the money, if you want to edit and create video and slide shows with music, text, transitions, and other features with ease. Nero and Sonic work well with fewer video features and  I believe Nero can be downloaded for a trial before purchase. I would recommend not installing the packet writing features of any of these programs for the reason of potential conflict with other programs on the computer and lack of reliability of the data stored by this process.

CarloynCS,

As Jimmy mentioned Roxio 5 needs the latest update to work with Windows XP and Windows XP SP1, however if you installed XP`s SP2, then it will not work. Also SP2 broke Nero 5 as well, needs version 6.

If you still have Sp1, then if you have not, update Roxio version 5, if this does not work, uninstall / reinstall Roxio. I have the information in Section 47 of the CD/RW link in my post.

If you applied XP SP2, you could uninstall it, but honestly your best bet would be to purchase Roxio Version 7 or Nero 6 as our Members recommended.

I wish you the best,



No disrespect guys but please as favor to me, use the proper reply button so the thread flows smooth in both of Dell views, not that hard to hit the Reply Button in the last message of a thread as I did within Jimmys, thank you..

Best Regards





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

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CD/RW Link

Message Edited by Predator on 03-12-2005 12:38 PM

Thank you to everyone who replied to my question.  I hope that I can resolve my problem with either a newer version of Roxio or perhaps different software.  You have all been very helpful.

Caroly 

Roxio 5.x was not originally designed for DVD burning. It was modified with updates that were not totally reliable and I understand Windows update SP2 may cause some problems with Roxio 5.x that will not be addressed or supported by Roxio since they have two newer versions of the same software. However your problem could also be related to the Nec burner that you are using. It has not faired well with DVD burning and a lot better drives are out there now for the handling of DVD media. Plextor, Pioneer, and the newest retail version of Nec are all doing well.

I wonder if this could be do to the fact that my DVD burner is an older one.  I

For those of you with Roxio Easy CD Creator 5, check out this Roxio webpage

http://www.roxio.com/en/support/ecdc/software_updatesv5_2.jhtml

There is a free update for 5.x.x Platinum to 5.3.5
and also an update to add drive support for CD/DVD burners that were released after the release of Easy CD Creator 5.3.5.

Message Edited by ieee488 on 03-16-2005 08:52 AM

Interesting. That link is for firmware to update the NEC drive itself
and is for Windows 2000 and Windows XP. Did Dell not test out that
DVD drive before offering it as an option?

The configuration of my DVD+RW drive is also NEC DVD+RW ND-1100A. 

Hi CarolynCS,

The NEC 1100a has not faired well and there were many complaints. The Dell firmware did help a number of people, unfortunately not all. Click on the CD/RW link in my post and scroll to Section 8-3, article 11 for additional information after applying the firmware update.

Also, I am allowed to mention / supply the following link per Dell-Moderator instructions as long as I state: "The use of a non-Dell validated firmare will void the warranty on the drive and you use at your ouwn risk"
With that said, the Dangerous Brothers released a "hacked" firmware that helps the drive and also converts it to a NEC 1300a, allowing the use of "DVD-" media
http://tdb.rpc1.org/
Best Regards





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

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CD/RW Link

Message Edited by Predator on 03-17-2005 01:08 PM

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@Oot wrote:

Carolyn, we received our computer the beginning of 2003 and you would think that it would all work correctly when you receive it.....anyway, here is what I just discovered:

 

I finally succeeded and saved some .jpg (picture) files onto the DVD drive. What I did was go to the Dell web site and found there was an updated file for the DVD hardware I have on my computer... You can check your hardware by clicking on Start, then click on My Computer and then on the left hand of the window click on View System information, then make sure the Hardware tab is selected (these are the tabs close to the top of the window) and then click on Device Manager and then click on DVD/CD Rom drives and it will tell you what make/model of DVD drive you have. My DVD drive is a NEC DVD+RW ND-1100A and there was an updated Dell download for it, so I downloaded it. If this is the same type of DVD drive you have, the download is available at:

http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&SystemID=DIM_PNT_P4_4550&os=WW1&osl=en&deviceid=3532&devlib=32&category=0&releaseid=R59801

If you have the same kind of DVD drive as I do, make sure you don't have anything in the drive when you unzip the file, or you might have to do it again for it to work right.

Well the DVD drive is finally recognized! I put a Verbatim DVD+RW disc in after sooooo many failed attempts to save pictures to it and waaaa-laaaa it worked........what I did was drag the picture files from the My Picture folder onto the My Computer Drive Letter and it finally worked.......I had tried to do this before (bypassing the Roxio software and it failed each time before, no matter what I tried)..........so the download of the R59801.exe from Dell must have done the trick for it to finally even show up.

This stuff can be soooo frustrating and time consuming when things just don't happen the way they are supposed to.

Good Luck to you and hopefully your DVD drive will be recognized very soon so you can start recording or saving files to it.

  :smileyhappy:

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Oot: Not exactly correct… NO DVD can be written without software!

There is nothing in W2K to write to any optical media and XP can only write (Roxio burn engine) to CD media.

So while you may think you bypassed Roxio, you did not and DirectCD was doing the writing.