Storage, Drives & Media

Last reply by 01-21-2006 Unsolved
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2 Bronze
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DVD drive not functioning/CDRW reads 0 bytes on inserted CD's

System: Dimension 4600
DVD Drive: Samsung DVD-ROM SD-616T
CD Drive: CD-RW CRX216E
Operating System: Windows XP
 
When opening MYCOMPUTER icon it looks like the PC thinks there is a DVD in the DVD drive as the small "DVD" icon is on the drive. when I click on it to open it says "D:\ is not accessible. Incorrect function."
 
When I input a CD in the CD-rw drive (with a VD I know has data on it) it seems to recognize there is a CD in it but states there are 0 bytes on it.
 
HELP!
Replies (9)
7 Plutonium
2391




Hi Drivefrustrated,

Click on the CD/RW link in my post and scroll to Section 100, article 40 and see if this helps.

Best Regards!





God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

 Jeff

"Live Free -- Die Hard"

Forum Member since March 1998

2 Bronze
2 Bronze
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Halfway there! Thanks for the information. I followed the instructions on your link and downloaded a patch for the Roxio CD Creator 5. This corrected the problem with the CD-RW drive as now I can read the CD's that I couldn't before.

On the DVD drive it doesn't give me the error it did before, now it says:

Please insert a disc into drive D:.

Even though I already inserted a DVD tthere. I also opened the CyberLink PowerDVD software and tried to play the disk from there, but then it says

No disc in drive D:

Thank you very much for fixing the other problem -- if you have anything on this I would greatly appreciate it!
7 Plutonium
2391




Hi Drivefrustrated,

Lets see if this might be a driver issue; click on the CD/RW link in my post and scroll to Section 15, article 1 and Section 20, article 3.


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

Message Edited by Predator on 01-18-2006 06:39 AM

 Jeff

"Live Free -- Die Hard"

Forum Member since March 1998

2 Bronze
2 Bronze
2391

Did not fix it. I removed (uninstalled) the DVD-ROM drive (Samsung DVD-ROM SD-616T) and rebooted. Windows did detect the device at reboot (by name) and must have reloaded a driver (although it didn't ask for me to insert the driver disc).
 
After this the same error messages came up that I previously noted when I tried to play the DVD.
 
 
7 Plutonium
2391




Hi Drivefrustrated,

Check to make sure you have the installation disc for PowerDVD, if you do, then consider uninstalling/reinstalling the software.

I would also suggest you consider the Dell firmware update for the drive if the above does not help.
Samsung 616T


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

CD/RW Link

 Jeff

"Live Free -- Die Hard"

Forum Member since March 1998

2 Bronze
2 Bronze
2391

Yes, I should have mentioned that yesterday, but I did remove then reinstall the PowerDVD software as I do have the disc, and thanks to you, I am now able to read disc's in the CD-RW drive. Unfortunately it di not resolve the problem. When I get home I will try the Dell Firmware Update.

Thanks!

7 Plutonium
2391




Keep us posted D !!

Also just to cover as much, will the drive read any other type of media, standard audio CD, CD-R music & data, etc...?


Best Regards!




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.



CD/RW Link

 Jeff

"Live Free -- Die Hard"

Forum Member since March 1998

2 Bronze
2 Bronze
2391

Can't run the firmware for the SD-616T as the floppy drive doesn't appear to work....:-)...geez

I tried unistalling the floppy drive (A:) and rebooted to reload the driver, which it did. Whenever I select the floppy drive the PC just goes into coma -- eventualy comes back and says program not responding

Tried several disks with the same results.
 
On your question about being able to read othe disks other than a DVD in the DVD-ROM drive, no I can not. It gives me the message:
 
Please insert a disk in Drive D.
7 Plutonium
2391

Hi D,

Enter the BIOS and verify that the floppy drive is enabled / turned on.

BEst Regards,

Jeff

 Jeff

"Live Free -- Die Hard"

Forum Member since March 1998

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