I have a Dell Dimension 4600 with XP Professional.  I have attempted to install a Sony Model DRU-810A DVD Burner on my system.  I have set the jumpers at Cable Select and Master.  Removed both of my existing drives from the cable chain.  Had each one connected with the device at time and had previously tried to install a Plantex (sorry for the spelling) DVD Burner prior.  With both burners the system will boot Windows, but when you select a user it begins to load the driver for the drive and then gives the blue screen of death.  Contacted Sony who immediately pointed at Microsoft and said Driver Problem.

 

Paid for MS Support.  Their current determination is I have a conflict, hardware most likely, but could not point out a specific problem.

 

I have upgraded the BIOS, Removed all CD Burning Software, assured all MS Updates are installed and even removed Norton at one point as it seemed to happen during it's loading.  (That just happened to be timing, because Norton just slowed the drive lookup response. 

 

I have even tried removing my Fire Wire Adaptec Card.  I'm out of ideas short of shooting the maching or going to an external USB DVD Burner.  Don't really want to burn the money.

 

Help!!!