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8991

July 29th, 2007 15:00

Dell 8400 Checkpoint [Ithr]

I went away on holiday for a week and came back, started up the computer all working fine and go away for 10 mins and then it crashed. I turned it off and on several times getting nothing then i got a black screen with a message of this sort: Alert! Previous attempts at booting this computer have failed at Checkpoint [Ithr], contact customer services... i am rather puzzled by this as it has been fine for a while, can anyone please help me solve the problem?
 
Thanks
 
Adam

2.7K Posts

July 31st, 2007 18:00

Hi Adam
I had this same problem with my D 8400 about a year ago i took the battery out
let it set for a while after unplugging the power cord and pressing the power button
for a few seconds !!
Putting the  battery back in it would boot with no problem
but it did it again after about a month so i replaced the battery this time and
never had a problem after that so i would just replace the battery now!!
 Good Luck !
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