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Factory recovery on Inspiron 3521 from recovery media
I had made backup of my system (Dell Inspiron 3521) in 3 dvd's which had windows 8. Then I upgraded it to windows 8.1 and I was using it very smoothly. But now since 2 weeks my system is having many problems such as blue screens, hanging, etc.
So I decided to restore my factory image from those 3 dvd's. I tried to restore that but it came up with an error called "4001100200001005". I searched for that code and came to know that it occured because of "OEM hard drive was replaced with a retail hard drive". But I never replaced my hard drive. As a matter of fact I never opened my laptop's back (hardware) as I bought it approx. 8 months ago (yes it is in warranty period). So now I am unable to restore factory image.
So please anyone help me to solve this issue.
osprey4
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March 23rd, 2014 14:00
Hi Jinesh1994,
Please refer to this article for information on restoring the factory hard drive image.
Jinesh1994
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March 24th, 2014 08:00
Hi OSPREY4,
Thank you for your suggestion but is it necessary to erase entire hard drive?
Is there any other way that only my 'C:' is erased and not my entire drive?
osprey4
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March 24th, 2014 19:00
Please read the article. Only the system partition is erased. Obviously, it would be impossible to erase the entire drive using a utility that resides on the hard drive.