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May 25th, 2008 13:00

Help! My DVD/CD player is lagging/sometimes no audio!

Hi! Whenever I pop in a CD or DVD into my Inspiron 6400, the playback is very choppy/laggy. As well sometimes when I play a DVD, there won't even be any audio. Any idea what might be wrong, and how it can be fixed? If it helps, the DVD/CD player I have is a Sony DVD +-RW DW-Q58A. Oh yeah, and I'm running on Windows XP: Media Center Edition.

 

Thanks!

Message Edited by ALai42 on 05-25-2008 10:37 AM

10.9K Posts

May 25th, 2008 17:00

Check that your drive is in DMA mode and not PIO mode here .......


Start | Control Panel | System in classic view | Hardware tab | Device Manager


Click on the (+) next to IDE ATA/ATAPI controllers.  Right-click the channel
the DVD drive is on and select Properties.  Click the Advanced Settings tab.


The Transfer Mode box should be DMA if available and the below that the
Current Transfer Mode box should be Ultra DMA Mode 2

10.9K Posts

May 25th, 2008 20:00

The drive is on the Secondary IDE Channel.

10 Posts

May 25th, 2008 20:00

It says that my transfer mode is "DMA if available"

 

but the current transfer mode is PIO Mode, and it doesn't allow me to change it. What else could be wrong?

10 Posts

May 25th, 2008 20:00

How do I know which channel the DVD drive is on?

 

These are the following choices for me:

 

Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4

Primary IDE Channel

Ricoh Memory Stick Host Controller

Ricoh MMC Host Controller

Ricoh xD-Picture Card Host Controller

Secondary IDE Channel 

10.9K Posts

May 25th, 2008 21:00

You have found the problem.  Review this article which includes a Quick Solution in Step 1 ......


http://winhlp.com/node/10

 

10 Posts

May 26th, 2008 00:00

OK, the solution you posted above seems to have corrected half the problem :smileyhappy:

 

The playback is no longer choppy, so that's the good news.

 

One problem still exists...

 

I tried playing a DVD, but no sound play. I'm certain sound works for all other applications (normal computing, CDs, iTunes...). Any ideas what might be wrong?

 

Thanks for all your help BTW :) 

10.9K Posts

May 26th, 2008 01:00

It is almost always the sound setup.  Check the sound setup is
the software you are using to play the DVD.  Often it is set to
5.1 or something like that and it should be 2-speaker.

10 Posts

May 26th, 2008 10:00

Sorry, I'm a bit computer illiterate. How do I go about checking the sound setup?

10.9K Posts

May 26th, 2008 15:00

In the Control Panel you will find the Sound setups. 
Also, in the playback software for the DVD you may
find the Preferences and/or Setup options.


Check those for any possible speaker setups and configurations.

10 Posts

May 26th, 2008 18:00

Alright, I checked, and there seems to be nothing wrong on that end. Any other ideas?

10 Posts

May 26th, 2008 18:00

Alright, I checked it out and they both are normal. Any other ideas?

10.9K Posts

May 26th, 2008 19:00

And normal is ..... setup for two speaker?

10 Posts

May 26th, 2008 20:00

Yes

10.9K Posts

May 26th, 2008 21:00

What DVD Decoder is installed on your system?

 

What playback software are you using to play DVDs?

10 Posts

June 9th, 2008 19:00

Umm, I am not exactly too sure which DVD decoder I'm using... how do you check?

 

I just use regular Windows Media Center or Windows Media Player to play my DVDs. 

 

It's a Sony DVD+-RW DW-Q58A player if that helps. :)

 

Thanks! 

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