MOUTHYMOMMY
1 Copper

Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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On a less than 3 month old laptop???

HELP!!! I don't even know what that means.

I shouldn't have to pay to fix this, I think with the money I spent on this laptop it should last more than 3 months.:emotion-12:

1 Solution

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azuka
1 Copper

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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The error was displayed as follows - DST error 1000-0141

No drive detected

View solution in original post

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35 Replies
DELL-Saharsh K
4 Beryllium

Re: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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Hi MOUTHYMOMMY,

Apologies for inconvenience caused and unpleasant experience with a new Dell product. Please share the System Model and Operating System installed. Also run diagnostics to confirm hardware functionality. Here are the steps:

  • Restart the system and immediately start tapping the 'F12' key to enter the 'Boot Menu'.
  • Use the 'Down Arrow' key to highlight the 'Diagnostics' option. Press the 'Enter' key.
  • The diagnostics will begin. Please note the exact error message/code, if any appears on the screen.

Please reply with the information, I'll be happy to assist further.

Thanks & Regards
Saharsh K
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.
Norma Olguin
1 Copper

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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<post in English, not Spanish>

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abhay786
1 Copper

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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I have Dell Indpiron N5030, I don't detact the HDD in MY laptop. It show internel HDD not detacted. so are you able to help me out to resolve the problem as soon as possible.

8 Xenon

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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Unplug the system, remove the battery, and then remove and reconnect the hard drive.  If it's then still not seen, the drive has failed.

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Davedelta
1 Copper

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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it gives me a colorful screen with a rare message, how can i fix that please?

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8 Xenon

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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It would help to know what the error message is, but if the system doesn't recognize the drive after it is reconnected, it's likely at least one issue is a dead drive you'll need to replace.

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Davedelta
1 Copper

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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it appears to be that issue, but i didnt wanna believe it.....thanks anyway!!!!

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7- Thorium

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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Hi Carlos,

Your English is better than my Portuguese!! emoticon.BigSmile.title

If your hard drive is not recognized, that may indicate that it has failed. My suggestion would be to try booting to your Dell drivers and utilities disc. Insert the disc, then tap the F12 key when you boot and select the option to boot from the DVD drive. If you are not able to boot to the DVD drive, go to downloads and grab the Dell diagnostic package that can be used to create a bootable USB flash drive. Try booting to that and run the diagnostics from there.

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Carlos Giorgi
1 Copper

RE: Internal hard disk drive not found.To resolve this issue, try to reseat the drive

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Hy Osprey!

thank you for reply!

I did a boot using USB and run the Dell diagnostic package, but my HD didn't appear in option "Hard Drive". Only appear USB disk.

Do you have any idea?

tks

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