On a less than 3 month old laptop???
HELP!!! I don't even know what that means.
I shouldn't have to pay to fix this, I think with the money I spent on this laptop it should last more than 3 months.:emotion-12:
Solved! Go to Solution.
Apologies for inconvenience caused and unpleasant experience with a new Dell product. Please share the System Model and Operating System installed. Also run diagnostics to confirm hardware functionality. Here are the steps:
Please reply with the information, I'll be happy to assist further.
I have Dell Indpiron N5030, I don't detact the HDD in MY laptop. It show internel HDD not detacted. so are you able to help me out to resolve the problem as soon as possible.
Unplug the system, remove the battery, and then remove and reconnect the hard drive. If it's then still not seen, the drive has failed.
It would help to know what the error message is, but if the system doesn't recognize the drive after it is reconnected, it's likely at least one issue is a dead drive you'll need to replace.
Your English is better than my Portuguese!! emoticon.BigSmile.title
If your hard drive is not recognized, that may indicate that it has failed. My suggestion would be to try booting to your Dell drivers and utilities disc. Insert the disc, then tap the F12 key when you boot and select the option to boot from the DVD drive. If you are not able to boot to the DVD drive, go to downloads and grab the Dell diagnostic package that can be used to create a bootable USB flash drive. Try booting to that and run the diagnostics from there.
thank you for reply!
I did a boot using USB and run the Dell diagnostic package, but my HD didn't appear in option "Hard Drive". Only appear USB disk.
Do you have any idea?