I have a 4 year old inspiron laptop. The cd/dvd drive has always worked perfectly. Two days ago it stopped accepting cds/dvds. Now it takes the cd in but then spits it out and never recognizes that there was a cd in it. How can I fix this? I checked the driver properties and it says the driver is working properly.
To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
In addition to what Speedstep has said, you may also try the steps mentioned in the article on Troubleshooting CD, DVD or Blu-Ray Drive Issues in Microsoft Windows 7 and see how it goes.
Hope this helps!