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April 29th, 2011 17:00

Optiarc DVD+-RWAD-5560AATA Device not reading/writing any CD/DVD

I Have inspiron 1520. The CD/DVD drive suddenly stopped reading/writing any CD/DVD.

I checked drivers,,Device manager. Everything is OK.

 

What is the problem,Any help?

 

 

4 Operator

 • 

34.2K Posts

April 29th, 2011 17:00

Hi Murlidhar,

Please run the Dell diagnostics on your drive. To test your CD/DVD drive from the utility partition:
1. Reboot your system. When you see the Dell logo, hit F12 to enter the boot menu.
2. Select Boot to utility partition.
3. Select Test System.
4. Select Custom Test.
5. Use the arrow keys or mouse to select your CD/DVD drive.
6. Insert a CD or DVD.
7. Click Run Tests.
8. Write down any error messages.

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