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79 Posts

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December 15th, 2010 18:00

PowerDVD 9 Won't Play Blu Ray

I have an Inspiron 530 with Q6600 Core 2, 3GB RAM, and a Radeon HD 4650 PCIe video card with 1GB onboard memory.  I recently upgraded to an LG Blu Ray burner that came bundled with Cyberlink PowerDVD software for playing blu ray.  The LG burner works finefor everything except playing blu ray discs and I'm convinced from reading the burner reviews and this Dell forum that the problem is with the Cyberlink software and not the drive itself.

By searching this forum I've found lots of discussion regarding the Cyberlink software, but it mostly relates to the DX version that comes bundled with some Dell computers that have blu-ray capabilities.  Also much discussion regarding older versions and patches for them.  My version is not the DX, the software is version 9.0.2919.52.  The Cyberlink site offers little support but is very heavy on trying to get you to upgrade to their version 10.  All of the previous versions appear to be very buggy and I'm not about to invest $75 or so for their latest product with so much negative on their support.

Has anyone found a patch or other fix for version 9?  Alternately, is there some other software that will work to play blu-ray?  I already have burning software that I'm pleased with (Studio 14) and I can burn discs that play on my standalond DVD player.

Thanks.

2 Intern

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14.4K Posts

December 16th, 2010 01:00

You need powerdvd 9 ultra to play bluray discs.

79 Posts

December 16th, 2010 13:00

Not according to reviews

2 Intern

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14.4K Posts

December 16th, 2010 14:00

Not according to reviews

I repeat my statement that you need the ultra version of retail powerdvd 9 to play back bluray discs!

The standard and deluxe versions only playback dvds.

10.9K Posts

December 16th, 2010 14:00

Lee Beck,

That review is a pre-release review and is about 2 years old.

From the Cyberlink site ..............

http://www.cyberlink.com/products/powerdvd/compare-retail_en_US.html

4 Operator

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34.2K Posts

December 16th, 2010 17:00

It makes no sense to me why Cyberlink would give you software with a blu-ray drive that does not play blu-ray discs. I would call Cyberlink.

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