I inserted a CD-RW in my drive and the little icon shows up on the lower right corner and says "Click here to learn what you can do with Roxio Burn."  When I click on that I get the error message:

ROXIO BURN HAS STOPPED WORKING.  A PROBLEM CAUSED THE PROGRAM TO STOP WORKING CORRECTLY.  WINDOWS WILL CLOSE THE PROGRAM AND NOTIFY IF THERE IS A SOLUTION.

I never get a solution, I just keep getting this error and can't do anything with Roxio Burn.  HELP!  I have Windows 7 on a Dell 1749 Studio Laptop TAG #<ADMIN NOTE: Service tag removed per privacy> which is less than 1 year old. 

Donna