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5 Posts

November 10th, 2013 07:00

So I downloaded Hard-Drive-ST-MICRO_FFS-LNG3DM_A06_V6681_setup_ZPE.exe which corresponds to "ST Microelectronics Free Fall Data Protection Driver  (Driver) ". Which I am positive I did once before. While installing, it told me I had a program conflict and had to uninstall Acceleramator 3.006 or something like that. That program was installed in one of my previous attempts to fix this problem. So I uninstalled it, tried it again, and now it appears to have cleared the yellow exclamation mark. I have no idea how I ended up downloading the wrong version, because I don't feel like I did anything different this time around. Anyway, thanks for your time.  

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34.2K Posts

November 7th, 2013 04:00

Hi Blotest,

Please install the chipset drivers. Those should be installed first. If you need more help, please provide the model of your Dell and operating system.

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5 Posts

November 7th, 2013 05:00

It is a Latitude E5530 and Windows 7. Thanks 

4 Operator

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34.2K Posts

November 7th, 2013 14:00

Here are all of the drivers for that model. Select your operating system, then download the Intel chipset driver and install it.

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5 Posts

November 7th, 2013 17:00

That solved that issue, but maybe this is another problem completely. I have another yellow in device manager. 

Unknown Device:

ACPI\SMO8810
*SMO8810

Also the ST Micro Accelerometer is also yellow.  (Is there an easier way that I don't know about to update dell drivers? The list of 85 drivers for my laptop is hard to navigate. Thanks for your help so far. I really do appreciate it!

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5 Posts

November 9th, 2013 09:00

Any help with those two?

I also found I had to install the trackpad drivers, not because the default drivers weren't working, but because I couldn't figure out how to turn off tap to click. Is there anything else I am missing? I think I installed most of the important stuff, but obviously I missed 1 or 2 things. I guess if I go to use one of the ports or smart card readers in a few months and it doesn't work, I'll know I missed something. Audio and video works. Wireless worked out the box, even though I spent 30 minutes trying to download and install the dell/broadcom drivers (and kept getting error messages, only to find windows already had a default driver that worked)

But mainly, this is a bump.

4 Operator

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34.2K Posts

November 9th, 2013 13:00

I think that is the motion sensor for the hard drive.

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34.2K Posts

November 11th, 2013 07:00

I'm thinking the problem was that the chipset driver needed to be installed first. Anyway, good to hear you're up and running.

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